Senior Procurement Officer
Guest Relations Internship
Document Editor
Driver
Food Innovation Manager
Procurement Internship
Customer Service Associate
Finance Internship
Mason
Upholsterer
ICT Internship
Responsibilities
·
Manage the entire order process for
all imported products, raw materials, and requirements for Java from overseas
suppliers
·
Closely manage and monitor import
time frames and costs to ensure minimum shipping times and maximum efficiencies
·
Constantly review freight costings to
ensure the organization is getting the best possible rates and services
·
Provide weekly updates on all imports
and use this to ensure delivery time frames for all products from all suppliers
are within acceptable parameters.
·
Implementing inventory policy and
maintain stock at approved levels to avoid excess or stock outs.
·
Monitor forecasts and quotas to
identify changes that may affect the production process
·
Negotiate with international
suppliers to secure the highest value for money and most advantageous terms for
the company.
·
Supervise all incoming goods,
machinery, spare parts & associate shipments and ensure arrival of all
goods within specified timeframes.
·
Effective risk management and
governance of all suppliers while examining and re-evaluating existing
contracts in line with performance.
·
Process the required imports
documentation i.e. LPOs, IDFs CoC’s, Insurances etc
·
Provide optimal service to all the
internal clients, (Heads of Departments) and maintain status report for all
shipments and airfreights.
·
Maintain good supplier relationship
as well as maintaining good relationships with Governmental Agencies
·
Understanding and keeping up with new
trends and regulations of Kenyan Government Authorities
Qualifications
·
The role requires the holder of an
undergraduate degree in Procurement and Supply Chain Management or any other
business-related field.
Skills
·
Effective Communication
·
Strong Customer Focus
·
Negotiation
·
Sourcing
Abilities
·
Good working knowledge on KRA, KPA,
Kenya Bureau of Standards and other regulatory bodies in the East African
Region.
Guest Relations Internship
Role
To support the Guest Relations/Operations Team in the daily
operation of enhancing the guest’s experience.
Responsibilities
·
Promptly address guests’ requests,
·
Actively listen to and resolve
complaints promptly,
·
Data entry and analytics,
·
Possess detailed information about
the restaurant/brands as well as the competition,
·
Regular branch visits to appraise
oneself with the branch operations,
·
Immediate reporting of food safety
incidences/cases and accurate data capture,
·
Brief and keep the Operations manager/Guest
Relations Executive informed of everything that requires his/her extra
attention in regards to guest feedback,
·
Help conduct regular and extensive
market research,
·
Provide information about facilities,
programs, offers and other services offered by the company when requested by
the customer,
·
Any other duty assigned.
Qualifications
Required
·
Familiarity and interest in the
industry’s latest trends,
·
Proficiency in English and Kiswahili,
·
Excellent problem resolution skills
along with outstanding communication and active listening skills,
·
Highly responsible and reliable with
a professional presentation,
·
BS degree in hospitality management,
public relations/communication, business administration or related field
·
Working experience in hospitality
(added advantage)
Skills
·
Must be a team player.
·
Ability to work under pressure.
·
Flexible and adaptable
·
Professionalism
·
Organized
·
People skills
Abilities
·
Ensure guest queries and requests are
resolved promptly
·
Guest relationship management
·
Ensure there are high and prompt
engagement levels on our social media platforms
·
Ensure guests receive accurate
information/feedback based on their queries
Document Editor
Role
To format, edit, set copy and proofread the Java House Franchise
Operational Manual and all supporting operational documents, tools &
resources; including and not limited to SOP Manuals, checklists, audit material
(in excel) and operational guides and training material.
Responsibilities
·
Create workable templates, as
required and work in the current brand template for manuals.
·
Develop and apply indexation –
especially manuals
·
Transfer current WORD documentation
into brand template and format, edit and set copy
·
Review, then format, edit and set
copy of documentation currently in brand template
·
Apply brand guidelines where required
– i.e. font, logos, etc.
·
Design/apply and insert any graphics,
pictures or other visuals within the documentation, as required.
·
Interpret documents and information:
proof-read and highlight any gaps, errors in spelling, punctuation or grammar
(as appropriate – i.e. brand jargon and other specific Java documents will be
proofed ‘in-house’).
·
Ensure the structure and flow of all
documentation and consistent look and feel, as per document or manual
specifications.
·
Create File Management System:
including PDF and Editable files for Java House archives
Qualifications
·
Advanced in MS Office – Word, Excel
& PPT
·
Can work in and ideally has Cert. in
other Design Packages
·
Professional editing cert. or
equivalent (an advantage – not essential)
Experience
·
Apply IT packages/design packages and
all their functionalities to large amounts of documentation
·
Editing, formatting, applying
graphics & visuals; setting copy
·
Proofreading
·
File management
Core competencies
·
Can manage large amounts of
documentation
·
Innovative
·
Structured approach/methodical
·
Be able to work with speed and meet
timescales
·
Good eye for detail/accurate
·
Good sense of humor, despite all!
Driver
We’re looking for driver to be based in Nyali to join our team.
Role
Driving company vehicles for goods and staffs transportation;
and documents delivery.
Responsibilities
·
Collection of supplies and delivery
of goods/documents to designated locations.
·
Ensuring proper confirmation and
documentation of goods in transit.
·
Ensuring vehicle is always maintained
in good condition by safe driving and reporting maintenance issues on time.
·
Observing rules and regulation on
motor vehicle handling when driving.
·
Maintaining proper records by filing
log books on attended site.
Qualifications
·
Must have a valid driving license
with the relevant class
·
Must have at least a KCSE certificate
with a minimum C grade
·
Minimum 5 years driving experience in
a commercial set up
·
Knowledge on Traffic Rules and
Regulations
·
Updated certificate of Good conduct
·
Letter of recommendation from the
company worked
Skills
·
Good driving skills
·
Good written and verbal communication
skills
Abilities
·
Able to work under pressure and meet
deadlines
·
Able to work well with other
colleagues
Desirable
·
Computer and mechanical Knowledge
Food Innovation Manager
Role
Integrating consumer insight, research, brand management,
Commissary (NPD) and all sector requirements, the role is to develop clear and
detailed product briefs to uncover insights and bring innovative solutions to
the market. The aim is to optimise consumer appeal and position all Java House
brands as leading edge in East Africa and beyond.
Responsibilities
Innovation
·
Creating and leading a multi-year
innovation pipeline for Java House and its subsidiary brands including
Commercial Innovation while supporting brand strategies.
·
Identifying trends and insights that
lead to the conceptualisation of product ideas that will uniquely and
competitively position Java House.
·
Work closely with a team of chefs and
other related departments to ensure all new products meet technical, price and
production parameters.
·
Develop the food and beverage
platforms for new concepts and channels for all brands.
·
Drafting and signing off on product
specifications and documentation.
Business Interaction And Performance
·
Conceptualization of new products
right through the seamless transition to the brand team post launch and track
year-one-in-market performance.
·
Responsible for improving existing
product offering and packaging innovation to address Ever-Changing Consumer
Demands.
·
Work closely with finance in
delivering P&L, including Y1 and ongoing volume forecasts, along with
pricing and trade recommendations to profitably win in the marketplace.
·
Drafting and updating company
existing/New Product Development procedures and ensuring that all staff are
fully compliant.
·
Reporting on product performance on a
regular basis.
Research And Development
·
Food Industry R&D activities and
business performance leading to improved business performance.
·
Presenting new products to potential
customers through research and co-creation groups.
Customer Interaction And Co-Creations
·
Be the key customer contact for all
issues concerning product innovations and outcomes (Business-Customer
interface).
Communication And Team
·
Fostering an environment in which
team members are motivated to generate new ideas based around clear customer
feedback.
·
Taking responsibility for successful
handover of product to process development staff
·
Contribute to all wider business
perspectives from a food innovation perspective.
Qualifications
·
A food or business-related degree.
Experience
·
At least 5 years’ experience in the
hospitality industry preferably with 2-3 years exposure to product/marketing
innovation at mid-level management within the hospitality and or restaurant industry.
Exposure to brand management would be an added advantage. Previous project
management work experience would be an added advantage.
Skills
·
Someone who is absolutely passionate
about food and your role in helping to develop new products.
·
Have some people management
experience so that you can get the best out of your team of technologists. This
and your excellent communications skills will also help when you’re dealing
with other departments and also suppliers and clients.
·
A methodical sort of person. You’ll
enjoy working your way through processes without taking short cuts making sure
everything is always recorded accurately.
·
Comfortable with deadlines and
pressure and organised at all times.
·
Proficiency working in Microsoft
Word, Excel and PowerPoint.
Ability
·
Spending time researching the market,
watching what the competition is up to and seeking out new ideas to keep your
company ahead of the game.
·
A lot of the work will be spent
working in test kitchens or factory floor areas so protective clothing will be
as familiar as a business suit.
·
A fair bit of travel is required in
this job as you travel around meeting with suppliers of ingredients and also
the clients for whom you’re developing the new products.
Procurement Internship
Role
To support the Procurement Team in the daily operation of supply
chain management.
Responsibilities
·
Liaising with the Central Stores and
User departments to ensure timely requisition of goods and service.
·
Helping Conduct regular and extensive
market research.
·
Helping Source and evaluate
quotations
·
Helping generate LPOs and dispatching
to suppliers.
·
Expedite orders and ensuring timely
delivery.
·
Any other duty as may be assigned by
the management.
Qualifications
·
Diploma in Purchasing and Supplies
Management
·
Must have minimum one year experience
in a large company in a similar position.
Skills
·
Has management and coordination
skills and experience
·
Leadership and supervisory skills
·
Good communication skills
·
Good negotiation skills
·
Must be of high integrity.
Customer Service Associate
Planet Yogurt is a young and energetic company that is looking
for like minded individuals to join us in pioneering a unique brand that serves
up a tasty, fun and healthy selection of frozen yogurt with a smile and ready
to help attitude.
Role
Ensure that customers who visit Planet Yogurt have a wonderful
fun filled frozen yogurt experience.
Responsibilities
·
Cleanliness of the shop
·
Ensure availability of fresh frozen
yogurt for clients as per set standards
·
Ensure availability of fresh toppings
for clients as per set standards
·
Ensure all customers enjoy their
experience as per set standards
Qualifications
Required
·
O level Certificate
·
Pleasant personality
Skills
·
Good verbal & written
communication skills
Abilities
·
Multitasking
·
Work under minimum supervision
·
Work under pressure
·
Standing for long hours
·
Working under low temperatures
Desirable
·
Diploma/Certificate in Food &
Beverage or Food Science.
·
Understanding food processing tools
& equipment
·
Proficiency in MS Office packages
Finance Internship
Responsibilities
·
Receiving of invoices from suppliers
·
Reconciliation of supplier statements
to supplier ledger for payment purposes
·
Following up of reconciliation issues
·
Ensure supplier payments are paid as
allocated in cash flow
·
Participate periodically in stock
counts
·
Any other duty as may by the payables
accountant
Qualifications
·
CPA Part 2 and above
·
In-depth knowledge of Microsoft Excel
Skills
·
Keen to details
·
Excellent analytical skills
Abilities
·
Ability to meet strict deadlines
·
Ability to work under minimum
supervision
·
Team Player
Mason
(GRADE 2)
Scope
The mason (Grade 2) is responsible for repair of wooden
furniture and fixtures in the locations assigned to him/her within the Java organisation.
Responsibilities
·
Carry out preventive and reactive
maintenance of masonry fixtures in Java locations assigned, as indicated in the
“Skills” section below, in order to ensure such equipment and systems are
functional and safe for use.
·
Carry out inspections of masonry
fixtures in order to ascertain if they are functional and safe for use.
·
Carry out basic carpentry and
plumbing repairs in Java locations assigned.
·
Carry out maintenance-related
activities that affect food safety in assigned locations in order to eliminate
food safety hazards.
·
Record activities carried out in
required formats for future reference.
Qualifications
Knowledge
·
Craft Certificate / Trade Test in
masonry from a recognized training institution.
·
at least 1 year’s practical experience
as a mason.
Skills
·
Proficiency in the following areas:
·
Repair of concrete, terrazzo, plaster
and tiles on walls and floors to original state and to the required standard.
·
Application of waterproof roofing
materials, including bitumen and APP.
·
Construction and modification of
concrete structures.
·
Basic painting, carpentry and
plumbing skills.
·
Good spoken and written English and
Kiswahili language skills.
Abilities
·
Ability to work under pressure.
·
Adaptable and flexible.
·
Able to prioritise work efficiently.
Upholsterer
(GRADE 1)
Scope
The upholsterer (Grade 1) is responsible for repair of
upholstered furniture and fixtures in the locations assigned to him/her within
the Java organisation.
Responsibilities
·
Carry out maintenance of upholstered
furniture and fixtures in Java locations assigned, as indicated in the “Skills”
section below, in order to ensure such furniture are functional and safe for
use.
·
Carry out inspections of upholstered
furniture and fixtures in order to ascertain if they are functional and safe
for use.
·
Carry out maintenance-related
activities that affect food safety in assigned locations in order to eliminate
food safety hazards.
·
Record activities carried out in
required formats for future reference.
Qualifications
Knowledge
·
Craft Certificate in carpentry from a
recognized training institution.
·
at least 1 year’s practical
experience as a upholsterer
Skills
·
Replace fabric covering and inner
foam fillings / springs of booths, leather seats and other upholstered
furniture in restaurants.
·
Repair umbrellas, curtains, canopies
and other canvas furniture and fittings.
·
Fabrication of shelves, lockable
cabinets, tables, benches, and other wooden branch furniture.
·
Repair of tables, shelves, cabinets,
chairs, booths and other branch wooden furniture.
·
Waxing, painting and varnishing of
branch furniture.
·
Mounting of booths, chairs, shelves,
tables and other branch furniture.
·
Basic spoken and written English and
Kiswahili language skills.
Abilities
·
Ability to work under pressure
·
Hardworking
·
Adaptable and flexible
·
Able to prioritise work efficiently
ICT Internship
Role
To install, configure, manage and repair I.T and communication
infrastructure
Responsibilities
·
Installation of servers
·
Maintenance of backend databases and
applications
·
User support on it issues
·
Management of local domain structure,
users, rights and privileges
·
Management of international domain,
web site, email, DNS, global address book, internet proxy and anti-spam
mechanism
·
Configuration and maintenance of
internet services and wide area network
·
Configuration and maintenance of
local area networks
·
Configuration and maintenance of PABX
and telephones and liaising with service providers on the same
·
Enterprise antivirus installation and
management
·
Addition and configuration of access
card to pos software
·
Menu addition and changing on pos
software
·
Cleaning and maintenance of physical
computer hardware
·
Production of reports as called upon
by I.T manger
·
Commissioning and maintenance of web/
wan services
Qualifications
·
Must have a degree in Computer
Science / Bachelors in Technology/Diploma in Information Technology/ Diploma in
Digital Electronics
·
Computer certification like CCNA,
MCSE, IMIS
·
Possess knowledge in Open Source
Software like Susse or Linux.
·
Possess good troubleshooting and
problem solving skills
·
Demonstrate competency in any IT
related support
·
Possess good database management and
administration skills