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NGO Jobs in Kenya - One Acre Fund

Kenya Data & Field Office Support Specialist

Job Description
The Data & Field Office Support Specialist is tasked with providing significant support to the administrative and data systems side of our Field Operations program, while also aggressively working to make them ready to scale to achieve our ambitious targets year on year. This specialist will manage our Field Office Support (FOS) team (50+ staff) which facilitates weekly execution of our program in the Field and the Centralized Execution Audit (CEA) team (10-15 staff) which audits weekly execution.

Strategy and Vision
·         Contribute to the Field Operations 5 Year Plan, annual ‘Objectives and Key Results’ goals and planning processes for the Field Operations Execution Team.
·         Measure progress against goals, regularly report on progress, and hold team accountable to delivering results in key strategic areas.
·         Drive their team to scale our program to more clients efficiently, while maintaining a high level of service.
Field Office Support, Centralized Execution Audits 
·         Directly manage and mentor 3 sub-department managers (2 FOS Admin Coordinators and 1 CEA Coordinator)
·         Ensure that all of the sub-department tasks are executed to world-class standards including:
Field Office Support
§  Direct oversight of our Field Office Administration team (consisting of 45AAs, 6 AA Senior Supervisors and 2 AA Senior Coordinators).
§  Coordinate procurement of office supplies and materials to support district and regional offices.
§  Oversee and manage all activities relevant to supporting Field Admin Staff (hiring, onboarding, check-ins, performance reviews, budgeting etc.).
§  Facilitate resolution of challenges and issues raised by Field Admin Staff.
Annual District Transition
§  Support the planning, coordination and management of the entire annual seasonal transition process. This includes everything from scouting and securing new district and regional offices, hiring and onboarding new field office support teams, establishing and setting up new district vendors, and procurement of new office materials.
§  Coordinate with Expansion, Field Staff Management and Business Operations teams to reconfigure incentive delivery to sites and districts that have changed and support update process for backend changes in Roster and the Field Staff List to reflect the updated district configuration.
Centralized Execution Audits
§  Direct oversight of the CEA team (12 staff)
§  Facilitate creation of tools and materials to make survey tracking and completion more efficient by the CEA team
§  Monitor execution of ongoing weekly surveys facilitated by the two units within the CEA team (Strategy and Impact).
§  Collaboratively set Team KPIs and metrics to measure success.
§  Regularly solicit feedback from the wider team and other departments.
People Management Training
·         Serve as direct management line to 3 mid-level management staff who oversees significant sub-teams (Field Office Support and Centralized Execution Audits). All told, oversee 64 full time staff.
·         Management will include oversight, weekly reporting meetings, performance reviews and development, strategic direction and support.
·         Ensure that all staff receive effective mentorship to promote career growth and capacity to handle the organization’s rapid growth.
·         Personally lead training sessions for senior staff members.
·         Lead and support hiring of staff members within your sub-team.
Team and Culture
·         Within your sub-team, ensure all staff members are connected to the mission and feel motivated to serve our farmers each day
·         Serve as a leader and role model to the Kenya team at large. Embody One Acre Fund’s core values: Humble Service, Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
·         Monitor team morale, plan and mitigate any changes that could create disharmony amongst staff.
·         Implement best practices and initiatives that contribute to a more diverse and inclusive work environment.
·         Make Field Operations and One Acre Fund a great place to work.
Career Growth And Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
·         At minimum, a bachelor’s degree is required for this position with strong demonstrated previous work experience
·         People management experience is a huge plus
·         Well-organized with demonstrated experience managing projects with high degree of complexity and detail
·         Ability and demonstrated experience to work under pressure, producing quality work with little supervision
·         Excellent written and verbal communicator with a strong sense of accountability and responsibility
·         Willingness to ask questions, comfort pointing out challenges or mistakes and an ability to give clear, direct
and professional upward and downward feedback
·         Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders
·         A willingness to commit to living in rural areas of Kenya for at least two years
·         Technical Skills: Proficiency in Microsoft Office and/or Google Suite required
·         Language: English required in Kenya. Swahili-speakers strongly encouraged to apply

Kenya Program Design Impact Specialist

Job Description
The Program Design department’s vision is to provide strategic direction and annual planning for core activities, driving towards the achievement of the Kenya program’s ambitious scale and impact goals.
At One Acre Fund, we call impact our “north star.” Our goal is to increase impact for the hundreds of thousands of farmers we serve across Kenya by encouraging them to purchase impactful products and training them on better agricultural techniques. The Impact Specialist’s work helps us to better enable life-changing impact to farmers.
Crop Health Support
The Impact Specialist provides key crop health support on major crop related pests and diseases faced by One Acre Fund farmers in Kenya. This work includes:
·         Providing technical oversight on crop health agent work.
·         Proactive monitoring and evaluation of crop-related issues and creating a strategy for responding to such issues.
·         Identifying opportunities to increase field staff knowledge on crop health issues, including creating and reviewing training and materials on crop health related topics.
·         Support for expansion and insurance related crop issues.
Stakeholder Coordination and Communication
·         Coordinate impact/crop related operational activities with Field Operations and other departments, including, but not limited to, field officer quizzes,
·         Centralized Execution Audits, field messaging, crop SMSs, KPIs, and impact related surveys.
·         Build strong relationships with Field Leaders to identify areas of concern in the field, including responding to Field Leader questions and proactively
·         Seeking input/feedback on crop health related issues.
·         Representing the impact perspective in cross-team working groups such as weekly execution meetings and  expansion and tree working groups.
People Management
Crop Health Response Team management
·         Directly manages, mentors and coaches the Crop Health Team Coordinator, including investing in professional development, scoping and assigning projects, and supporting on project execution.
·         Proactively support the continued development of the Crop Health Response Team agents, and oversees the structure and processes of that team.
Driving Strategic Improvements
·         Seeks opportunities to drive for improvement by identifying challenges and drafting long term solutions in order to increase the impact to our clients.
·         Manages key projects from our Impact Strategy Pipeline.
·         Prioritizes, plan and execute process improvements.
·         Acts as a strategic thought partner for the Impact Lead in the development and implementation of our organisational Impact Strategy.
Career Growth And Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Program Design Impact Specialist specific qualifications include, but are not limited to:
·         Strong academic background required.Knowledge of crop health issues and integrated pest management is preferred.
·         Strong work experience in a similar field is required, with demonstrated success. Examples include a demanding professional work experience, or successful entrepreneurial experience.
·         Experience managing a team is preferred. Must be able to identify and prioritize team’s professional growth.
·         Demonstrated project management abilities; successfully managing projects with high degree of detail and strong results.
·         Proactive problem solving skills. Independently identifies and owns challenges and works with other stakeholders to deliver long term effective solutions.
·         Strong data analysis and interpretation skills. Able to use data to drive decision making.
·         Stakeholder coordination and communication skills. Independently manages communication flow and decision making among key stakeholders.
·         Able to tailor communication to specific audiences.
·         “Driving to results” – able to collaboratively set goals and hold team accountable.
·         Excellent written and verbal communication skills. Able to communicate ideas and plans in a structured way.
·         Knowledge of Microsoft Office and Google Suite.

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