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Hotel Jobs in Nairobi, Kenya - Tamarind Group

HR Officer

Unit: Carnivore
Location:  Nairobi
Starting date: Immediately
Who we are
Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.

The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.
We invite you to be part of our team by submitting your application to the following role based at Nairobi.
Responsibilities
·         Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.
·         Dealing with staff grievances in a prompt, conscientious manner while paying attention to the company’s business needs and policies.
·         Maintain Work Health & Safety policies and procedures in accordance with the best practice ensuring compliance with legislation and risk management
·         Monitoring and facilitating applicable employment labor laws to ensure legal compliance e.g. remittance of government levies for NSSF, NHIF, HELB, NITA, and OSHA.
·         Tracking and updating payroll enrolments, changes and terminations and liaising with the finance team to ensure all payroll calculations are made for implementation in a timely manner.
·         Timely and accurate updating of the HR reports
·         Any other duty assigned from time to time.
Qualifications
Required skills and Competencies
·         Business or other relevant Degree. A higher diploma in Human Resources Management.
·         At least 2 years’ relevant work experience.
·         Knowledge of practices and procedures of HR management
·         Knowledge of employment and Labour Laws
·         Proficient knowledge of operating a HRIS
·         Strong problem solving, organization and inter-personal skills
·         High integrity and maintaining confidentiality


Hostess
Unit: Roast by Carnivore
Who we are
Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.
Roast by Carnivore your casual, dine out restaurant that offers a deliciously inspiring selection of ‘signature’ sandwiches, pulled pork/ beef and chicken, meat rich platters, fresh crunchy salads and a selection of sides & bites coupled with great customer experience is seeking to hire a Hostess with the following responsibilities:-
Responsibilities
·         Answer incoming calls to the restaurant and provide appropriate service
·         Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
·         Advise guests who their assigned waiter/waitress will be as per the set guidelines.
·         Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests.
·         Greet incoming guests warmly with a genuine smile and eye contact
·         Answers phone and answers questions concerning the menu and restaurant.
·         Interacts with guests in and as they leave the restaurant to ensure positive dining experience
·         Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
Qualifications
Required skills and Competencies
·         Certificate, Diploma or Degree in Hospitality management or any related course
·         At least 2 years Prior experience as a Hostess in a similar setting
·         Passionate about food, beverage and customer service
·         Ability to multitask and attention to detail
·         Superior customer service and people skills
·         Knowledge of restaurant business operations
·         Cross cultural sensitivity
·         Teamwork / co-operation
·         Be pleasant and empathetic
How to Apply
Are you interested in this position and do you meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to human.resources@tamarind.co.ke
Due to the urgency of closing this role, shortlisting will be done on a rolling basis
Due to the high volume of applications received only shortlisted candidates will be contacted.

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