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Receptionist / Admin Assistant Job in Kenya

Job Vacancy: Receptionist / Admin Assistant

Position Summary: The Receptionist will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.
Duties and Responsibilities:
The incumbent will be responsible for the following:

·         Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
·         Directs visitors by maintaining employee and department directories; giving instructions.
·         Maintains security by following procedures; monitoring logbook; issuing visitor badges.
·         Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and
communicating actions, irregularities, and continuing needs.
·         Contributes to team effort by accomplishing related results as needed
·         Work hand in hand with the HR department in scheduling of interviews
·         Make walks to the facility and checking the cleanliness of the facility and providing a report on the same.
·         Work with the security and cleaning vendors for effective delivery
·         Provide callers with directions to the Company’s premises.
·         Record and promptly communicate messages to respective staff.
·         Maintains the incoming and outgoing mail register for deliveries and postage by Receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
·         Provide general administrative support to the Directors
·         Maintain staff movement diary and meeting rooms’ diaries
·         Maintain a clean and tidy Reception area and all the offices in the second floor.

·         Coordinates replenishing of beverages and ensure beverages for meetings are organized and served promptly.
Education and Experience
·         Diploma or Degree preferably in PR, Business Administration
·         Proficiency in MS Office Suite
·         Minimum of 2 years experience in a similar role, persons with customer service
·         Experience in the service industry will have an added advantage.
Key competencies and attributes:
·         Excellent Command of English and Swahili
·         Great Listening skills
·         Exceptional Organizational Skills
·         Excellent professional telephone skills
·         Should always offer a First Call Resolution
·         Ability to typing at least 25 wpm
·         Exceptional customer service skills
·         Ability to maintain confidentiality of Company information
·         Maintains a professional personal presentation in keeping with the professional image
·         Ability to multitask
·         Should have excellent problem solving skills
Qualified candidates should send their Resumes to recruitmentoperations.hr@gmail.com clearly indicating the position on the subject line
All Applications should reach us by 3rd September 2018

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