Who are we?
Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.
Roast by carnivore is your casual,
dine out restaurant that offers a deliciously inspiring selection of
‘signature’ sandwiches, pulled pork/ beef and chicken, meat rich platters,
fresh crunchy salads and a selection of sides & bites coupled with great
customer experience.
Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.
We invite you to be part of our team
by submitting your application to the following role based at the Roast By
Carnivore.
We also serve the refreshing classic
dawa (yes the original dawa cocktail was created by the Tamarind Group) other
cocktails and a fully stocked bar. Roast by carnivore is proudly 100% Kenyan
brand and part of the Tamarind Group.
Job Vacancy: Supervisor
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
Manage all areas of operations
including service, wait staff, bartenders, while ensuring the restaurant’s
standards of quality, service and operations are maintained Pre bus tables
within one minute when the customers have cleared their food and seek customer
satisfaction.
·
Manage operations during scheduled
shifts that include, daily decision-making, staff support, guest interaction,
scheduling, planning, and upholding quality product and service standards, as
well as cleanliness.
·
Train and develop all servers,
bussers, and bartenders
·
Identify operational opportunities to
build sales and control costs and develop and implement those opportunities.
·
Monitor and assist in daily, weekly,
and, monthly inventory processes.
·
Prepare end of shift reports to
monitor all financial, inventory and cash-handling aspects of the operation.
·
Supervising the floor during meal
periods to ensure that all Tamarind Group standards and steps of service are
met through all guests interactions
WHO ARE YOU?
·
Diploma from an accredited college or
university in Hotel management or equivalent in service industry
·
Minimum of 3 years of experience in a
similar role
·
The ability to manage a team in a
supervisory capacity
·
Excellent interpersonal skills.
·
Highly presentable with a pro-active
approach to maintaining excellent customer service.
·
Ability to respond effectively to
changing demands.
Job
Vacancy: Waiter / Waitress
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
Serve food to the dine in customers
·
Pre bus tables within one minute when
the customers have cleared their food and seek customer satisfaction.
·
Approach the customer in an efficient
and courteous manner
·
Actively seek information from guests
on how to improve restaurant performance
·
Wipe tables and maintain cleanliness
to the satisfaction of guests and ROAST standards
·
Resolve customer satisfaction
complaints immediately they arise and where necessary report to the shift
runner.
·
Ensure seating is available for all
customers
WHO ARE YOU?
·
Certificate/Diploma from an
accredited college or university in Hospitality Management
·
2 years’ experience in the
Hospitality industry.
·
Fine dining experience
·
Excellent communication skills.
·
Excellent sales and customer service
skills
·
Computer knowledge (Word, excel,
Materials Control)
·
Up to date with food and beverages
trends and practices
·
Knowledge of service in a fine dining
environment.
Job
Vacancy: Kitchen Steward
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
Cares for all the operating equipment
at the wash up.
·
Ensures that all operating equipment
is in good and serviceable state.
·
Monitors that use of operating
equipment at the wash-up to make sure there is no abuse or pilferage.
·
Maintains daily record of breakages
and advices the Unit Chef of the appropriate action to be taken.
·
Checks and ensures that the wash-up
is kept clean and tidy at all times.
·
Ensures that all crockery and cutlery
is cleaned and wiped thoroughly.
·
Ensures that all food production
areas, cold rooms and stores are kept in very clean conditions.
·
Ensures that there is adequate
cleaned and wiped cutlery, crockery and other service equipment at all times
during service.
·
Proper method of cleaning dirty
service equipment is used.
·
Controls the utilization and proper
use of cleaning agents/ materials.
·
Ensures that proper hygiene is
maintained at the wash-up by ensuring the use of correct cleaning materials for
various equipment.
WHO ARE YOU?
·
Certificate/Diploma or prior training
in culinary stewarding or a related certificate.
·
1 year experience in a busy
establishment.
·
Self-driven, motivated and quick in
execution of tasks.
·
Fluency in English and Swahili
languages (both written and spoken).
Job
Vacancy: Cook
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
Prepare and store food according to
ROAST by Carnivore procedures
·
Preparation of all menu items
·
Maintain cleanliness of the station
·
Demonstrate sense of urgency to
ensure customer satisfaction
·
Ensure enough stock of all items for
food preparation
·
Prepare food standards according to
strict and exact recipe guidelines
·
Open, operate and close the
restaurant using procedures as per the checklist.
·
Follow production and food safety
procedures all the time
·
Clean equipment as per maintenance
and preventative plan
·
Ensure FIFO is adhered to and
strictly follow holding times on packaged products
·
Undertake further tasks as required
by management to facilitate the efficient running of the restaurant.
WHO ARE YOU?
·
Certificate/Diploma from an
accredited college or university in Food Production
·
Minimum of 3 years’ food preparation
experience, preferably in a high volume quick service environment.
·
Up to date with food and beverages
trends and practices
·
Knowledge of service in a fine dining
environment
·
Passionate about food, and customer
service
Job Vacancy: Restaurant Manager
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
Operations: Co-ordinate the
operations of various sections of the restaurant and ensure all areas are well
maintained.
·
Supervisory roles: Ensure all staff
maintain high level of discipline, are well groomed and always in full uniform.
Also ensure service of food and beverage is professional, personalized and in
line with Tamarind Group’s SOPs
·
Supervise, coordinate, and direct the
prompt, efficient, and courteous service of Food & Beverage in the
Restaurant.
·
Control and analyze on an on-going
basis the quality levels of production, guest satisfaction, operating costs,
sanitation, cleanliness, and hygiene.
·
Events coordination: Organize special
events and oversee running of night shows at the restaurant.
·
Recipes: Maintains an up to date
kitchen recipe file and constantly see to menu to menu engineering and give
recommendations
·
Appraisals: Conduct regular
appraisals of the restaurant staff.
·
Spot Checks: Conducts frequent spot
checks of the bar and kitchen stocks and supervise the monthly stock take
·
Cost control: Ensure the food and
beverage cost is maintained as per the budget by checking the daily catering
reports and taking appropriate action whenever necessary.
·
Create weekly schedules ensuring you
maintain adequate staffing levels to meet business demands.
WHO ARE YOU?
·
Degree or Diploma in Hotel Management
from Utalii College or any other reputable institution.
·
Prior experience in the hospitality
industry is required.
·
2 years managerial experience in a
similar role.
·
Well-organized, detail-oriented and
able to multi-task.
·
Must have effective problem
solving/decision making abilities
·
Must have excellent verbal and
written English communication skills.
·
Skilled in creating analyzing and
understanding reports/budgets.
·
Personality: Outgoing, bubbly
personality, naturally a people’s person
Job
Vacancy: Assembly Person (Druid)
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
The Fire starter is responsible to
the Kitchen Supervisor for preparation and assembly of all menu items for
Roast.
·
Put together product according to
specifications.
·
Ensure fresh stock are available all
the time
·
Maintain high degree of cleanliness
at the station and equipment
·
Ensure that all the sauces, salad
dressings, side dishes and soups are freshly prepared in accordance with the
recipes
·
Ensure that the kitchen equipment is
well maintained and rationally utilized
·
Ensure that the main kitchen, wash
up, server and grill are kept clean and tidy at all times
WHO ARE YOU?
·
Diploma or certificate in Hospitality
management or any related course.
·
2 years’ experience in the Hospitality
industry.
·
Excellent communication skills.
·
Excellent sales and customer service
skills
·
Passionate about food, beverage and
customer service.
Job
Vacancy: Bartender
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
Prepare alcoholic or non-alcoholic
beverages.
·
Mix ingredients to prepare cocktails.
·
Creating beverage lists, menus and
drink promotions in close collaboration with the F&B Supervisor.
·
Restock and replenish bar inventory
and supplies.
·
Take beverage orders from serving
staff or directly from patrons.
·
Assess customers’ needs and
preferences and make recommendations as well as up-sell food and beverages to
guests.
·
Comply with all safety and health
policies when handling food and beverages.
·
Follow correct sequence of service
outlined in the F&B Standard Operating Manual.
·
Clean glasses, utensils, bar
equipment, bars, work areas, tables and guest lounge areas.
·
Clear tables and counters once
service is completed and cleans up any spillages thereof.
·
Issue sales receipts & receive
guest cash bill payments and ensure correct change is issued back.
·
Reports all spoilages and breakages
to the F&B Supervisor for proper recording.
·
Prepare a daily collection summary
report and submission of all collections to the cashiers desk at end of shift.
WHO ARE YOU?
·
Diploma/Certificate in Food and
Beverage service
·
Minimum 2 years’ experience as a
bartender.
·
High degree of integrity and
dependability
Job
Vacancy: Cashier
Unit: Roast By Carnivore
Location: Nairobi
Starting date: Immediate.
RESPONSIBILITIES:
·
Take and check the money, give
customer the correct change and Fiscal receipt.
·
Receive and process all payments for
outlet guests
·
Ensure POS equipment is well taken
care of and maintained.
·
Operate the cash register in
compliance to the ROAST by Carnivore cash handling and security procedures
·
Settle all guest checks in the
computerized system and maintain accountability for all financial transactions.
·
Compute and record totals of
transactions.
WHO ARE YOU?
·
Diploma from an accredited college or
university in Hospitality Management
·
3 years’ experience in the
Hospitality industry.
·
Have an up to date certificate of
Good Conduct.
·
Be of high integrity.
·
Experience in cash handling
·
Capacity to pay attention understand,
to be sharp and alert
·
Have an eye for detail
·
Excellent communication skills.
·
Computer knowledge (Word, excel,
Materials Control)
·
Up to date with food and beverages
trends and practices
·
Knowledge of service in a fine dining
environment.
Are you
interested in this position and do you meet the minimum requirements?
Apply by sending an email with your
CV and a convincing cover letter to human.resources@tamarind.co.ke
The application deadline is 15th June
2018.
Due to the high volume of
applications received only shortlisted candidates will be contacted.
For any further questions about this
vacancy, Visit our website at www.tamarind.co.ke
Please do not hesitate to contact us
by e-mail human.resources@tamarind.co.ke