Social Media
Location: Nairobi,KE
Organization Name: Ecommerce
Department Description
We are pleased to announce the following vacancy in the
Ecommerce Department within the Enterprise Business Unit Division.
In keeping with our current business needs, we are looking for a person
who meets the criteria indicated below.
Reporting to the Senior Manager – Vendor Acquisition, the role
holder will achieve superior customer engagement and intimacy, website traffic
and revenue by strategically exploiting all aspects of the social media
marketing roadmap and Work transversally on the different digital social media
channels building the Masoko brand in the market (brand awareness).
Responsibilities
·
Generate relevant content align with
the brand architecture and commercial goals to drive traffic (paid and no paid
to the site)
·
Generate tactical strategies in social
media that drive specific campaign awareness and customer acquisition
·
Generate, edit, publish and share
daily content (original text, images, video or HTML) that builds meaningful
connections and encourages community members to take action
·
Develop relevant strategies across
the different social media channels (facebook, Instagram, Twitter, Snapchat,
others) to engage our customer with to Masoko
·
Develop planning and process to
ensure a daily communication aligned to the brand tone
·
Execute communication strategies
across the channels (paid and non-paid) to drive traffic to Masoko
·
Continuously improve by capturing and
analyzing the appropriate social data/metrics, insights and best practices, and
then acting on the information
·
Develop other relevant tools to
generate brand awareness and traffic (brand ambassador, influencers)
Requirements
·
BS in Communications, Marketing,
Business, New Media or Public Relations
·
Positive attitude, detail and
customer oriented with good multitasking and organizational ability
·
Excellent communication skills, must
have a consultative sales approach and be a strong persuader and influencer at
senior level.
·
Highly driven, is self-motivated,
target orientated, resilient and tenacious,
·
Is customer focused, enjoys working
autonomously, hits the ground running and demonstrates a willingness to learn
·
Strong analytical skills, makes
well-judged decisions, good numeracy, pays strong attention to detail, is a
strong problem solver, demonstrates good commercial awareness and thinks
outside the box to generate new ideas
·
Has a flexible approach, thrives
under pressure and enjoys working in a strategic sales environment
How to Apply
User Experience Specialist
Organization Name: Safaricom Garage
We are pleased to announce the
following vacancy in the Safaricom Garage Department within the Innovation Hub
Division. In keeping with our current business needs, we are
looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Head of Products the
position holder will be the advocate and representative of the people targeted
as user, consumers or customers of our products.
He/she will help everyone to focus on
the Human. They will help to create an understanding and empathy around user
needs, stated and unstated, for the entire product team including designers,
product managers, and engineers.
They will do this by conducting
primary research, exploring the behaviors and motivations of the users through
methods like field visits, ethnography, surveys, usability testing, and logs
analysis.
The research will contribute to
building useful, usable, and delightful new products and features for people as
well as continually innovating on existing products.
The findings will be shared to
inspire change at all stages of product development through written, in-person
and visual presentations.
Responsibilities
·
Bring a strong understanding of both quantitative
and qualitative methodologies, as well as best practices and core principles of
great UX, ensuring that any user journey is an outstanding experience. Other
things you will be doing
·
Lead a user-centered UX process for
the team with focus on forming solutions that meet both business objectives and
user needs for today, but be a visionary for the future
·
Research, understand and identify
user needs, problem areas and opportunities and create a possible ideal future
for them
·
Generate ideas and use ideation tools
and techniques for creating strong solutions and possibilities
·
Decide on the best possible solution,
creating user journeys, flows and wireframes
·
Apply visual design craft and polish
for handover to engineering
·
Prototype to the required level of
fidelity in Proto.io, Invision, Principle, Pixate, Framer, Pop, Keynote and
other tools.
·
Organise and conduct user research
and identify what works and what needs work
·
Prepare, conduct and present findings
of usability testing
·
Give and receive feedback in regular
design reviews as part of Innovation team
·
Contribute to the creation and
sharing of UX documentation, brand/design standards,
·
Facilitate workshops involving key
stakeholders, collaboratively producing the best solutions
·
Communicate and present your work and
ideas in a clear and compelling way to Laymen, Peers and Executives.
Requirements
·
5 years’ experience
·
Preferred Bachelor or Masters in
Human Factors, Human-Computer Interaction, Psychology, Cognitive Science,
Computer Science, Information systems or equivalent.
·
Extensive knowledge of usability and
user experience research tools and qualitative techniques (e.g. heuristic
reviews, benchmarking, card sorts, tree tests, lo-fidelity prototype testing,
interviews, field research, usability testing, UI reviews).
·
A strong understanding of relevant
technology and digital trends and research experience in multiple digital
channels.
·
Strong analytical mindset and skills,
specifically demonstrate excellent problem-solving skills.
·
Attention to detail
·
Ability to meet strict deadlines and
work under pressure.
How to Apply
HRIS Manager
Location: Nairobi,KE
Organization Name: HR Operations Dept
Department Description
We are pleased to announce the
following vacancy in the HR Operations Department within the Resources
Division. In keeping with our current business needs, we are
looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Head of HR
Operations the position holder will be responsible for maximizing efficiency
& utilization of systems in enhancing resources management through
participation in optimization of HR operations & coordinating projects from
initiation to completion using maximum and effective utilization of project
management tools, techniques, and experience, creativity, and management
skills, to reach the predetermined objectives.
Responsibilities
·
Updating and monitoring the HR
Intranet site
·
Analyze report on HR site usage by
staff & recommend improvement
·
Evaluate HR operations & identify
opportunities to automate for efficiency
·
Ensure information within Oracle HR
system is updated and accurate
·
Perform audits within the system to
identify improvement areas
·
Act as the Link between HR/Technology
and with other respective parties in HR processes identified for changes and
ensure implementation of communicated system requirement.
·
Work with L&D team in facilitating
training for companywide users on the new systems developed for HR.
·
Coordinate through Technology
division the HR information control reviews to include HR systems operating
procedures, security systems, communication controls, backup and systems
maintenance.
·
Putting together a project plan
including budget implications to automate the identified process and getting
required approvals
·
Managing the project to completion
and cut over, and where necessary, monitoring progress of system and producing
progress/evaluation reports to stakeholders
·
Work with projects office to ensure
maintenance of essential project documentation: Statement of works, contract,
project charter, Risk assessment document, project status report, project
closure e.t.c
·
Participate and or chair HR project
meetings, discussions, project site visits, workshops and hearings.
·
Ensuring that the Signature
processes/procedures for the Division are documented, agreed upon and signed by
all stakeholders.
Requirements
·
Bachelor’s Degree and Higher National
Diploma in HRM
·
Excellent stakeholder and team
management skills is essential
·
3-5 years’ experience in Human
Resource Management with at least 3 years’ experience specifically in HRIS and
ERP management
·
Considerable knowledge of current
trends and practices in HR
·
Ability to address staff issues at
all levels
·
Strong analytical skills and
strategic thinking
·
Strong communication skills – verbal
and written
How to Apply