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Kenya Airways Jobs in Nairobi – Internships and Other Vacancies

Internships
Location: Nairobi,KE
Department Description
Thank you for your interest in the Kenya Airways Internship Program. Three (3) Month internships are available in most of our business units which include Finance, Ground Services, Commercial, Technical, Human Resources, Information Systems, Flight Operations, Operations Control Centre and Cargo.
The internship will offer you a great opportunity to gain valuable experience in your chosen field as well as assist you to develop skills that will provide you with an advantage in the job market. In addition, you will gain real business experience and exposure in a leading company that is truly the Pride of Africa.
Brief Description
The purpose of the Program is to provide an opportunity for university and college students to become familiar with the operations of Kenya Airways, and to acquire work experience at the professional level through on-the-job training as part of the course requirements, during vacations before resuming studies.
Detailed Description
During the internship, students shall be placed in one of the departments or units of Kenya Airways and, to the extent possible, shall be given assignments relevant to their current studies.
Before the end of the program, the interns must submit a brief report about their experience/ learning in Kenya Airways and provide ideas and suggestions that can help improve the Program in future years.

Requirements for the Internship

·         A citizen of Kenya A student pursuing an undergraduate degree/College diploma in an accredited university/college, who will continue his/her graduate studies or graduate right after the period of the internship.
·         Have a minimum grade of B (plain) in KCSE or equivalent O’level certification
·         Candidates afforded internship in the past by Kenya Airways are not eligible to apply

Conditions of Internship

·         Kenya Airways does not provide medical insurance cover for Interns. Those selected for internship will be required to submit proof of medical insurance while at Kenya Airways.
·         Since the hiring for the Internship Program is done locally, Kenya Airways does not pay transportation costs whatsoever.
·         Because Internship Program is addressed to students who are pursuing their degree programs or diploma programs, participation in the program will not extend beyond three (3) months.
Documentation that will be required should you be selected for internship are: 
1.   Letter from learning institution requesting for internship and confirming that this is part of the course requirement
2.   Original and copy of KCSE/GCSE Certificate
3.   Certificate of Good Conduct
4.   Insurance cover
How to Apply
Insurance Officer
Location: Nairobi,KE
Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 54 destinations worldwide, 44 of which are in Africa and carries over four million passengers annually. The airline was recently voted the Leading Airline in Africa by passengers in the World Travel Awards. It has also been voted the Leading Airline in Africa – Business Class four years in a row.
Brief Description
Implement and maintain the company’s insurance program to ensure adequate protection of company assets and compliance with policy and statutory requirements. Design and monitor claims handling procedures for timely claims settlement.

Responsibilities

·         Ensure premium costs are billed accurately, paid on time and correctly reflected in Company accounts.
·         Ensure insurance claims both at head office and outstations are promptly lodged, documented and paid
·         Ensure appointed lawyers defending the Company are adequately supported in claims litigation
·         Monitor and propose the appropriate direction of litigation to minimize loss exposure to the company.
·         Pursue recoverable claims from third parties
·         Review and ensure insurance provisions in contracts from user divisions conform to company requirements in order to eliminate or minimize risk exposure.
·         Make proposals for update of insurance policies to reflect emerging risks
·         Develop and implement insurance policies renewal programme and ensure documentation from insurers is issued correctly and on time.
·         Ensure insurance programme service level standards are complied with

Requirements

·         Bachelor of Commerce degree. Insurance Option would be an added advantage
·         Advanced Associate Diploma in Insurance or ACII
·         6 years experience in insurance underwriting and insurance claims handling
·         Knowledge of aviation insurance, aviation law and application of international conventions on carriage by Air would be an added advantage
·         Appreciation of civil court procedures
·         Computer skills and knowledge of Claims systems
·         Negotiation skills
·         Customer insight
·         Strong communication skills
·         Time management
·         Presentation /tutoring skills
Additional Details
·         Team player
·         Customer insight
·         Strategic influencing
·         Results focus
·         Integrity and self drive
·         Self confidence
How to Apply

Purser
Location: Nairobi,KE
Consistently deliver quality service in a safe and secure cabin environment that guarantees guest comfort and satisfaction while providing leadership to all cabin crew on board

Responsibilities

·         Overall responsible for the conduct and coordination of normal and emergency cabin procedures for flights.
·         Manage delivery of on board quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary for efficiency and customer satisfaction.
·         Manage proper utilization of company property to guard against wastage, misuse and damage while ensuring that all flight documentation is handled correctly.
·         Safeguard company and customer documents to minimize legal exposure.
·         Implement safety and security standards to ensure compliance to regulatory requirements and company standards on every flight.
·         Lead and motivate the cabin crew team on board for maximum productivity.
·         Carry out AFP & FA performance appraisals while offering constructive feedback to motivate and improve performance.
·         Ensure duty free sales are carried out to maximize profits.
·         Supervise crew and cabin appearance standards to ensure compliance with company set standards.

Requirements

·         English language proficiency.
·         Organizational, planning and analytical skills
·         Leadership and communication training
·         Excellent communication skills
·         Computer proficiency
·         At least 2 yrs experience as an assistant flight purser.
·         Supervisory skills
·         Good knowledge of regulatory requirements, industry and company policies, procedures and standards
·         Organizational, planning and analytical skills
·         Excellent communication skills
·         Excellent leadership and Supervisory skills
·         Able to work towards achieving targets without supervision
·         Attention to detail
·         Proactive and dynamic
How to Apply

Manager GSE Maintenance
Location: Nairobi,KE
Brief Description
To ensure safe, Secure & cost effective deployment of maintenance capability and the effective maintenance, ad-hoc and planned, of all Kenya based GSE/Vehicles  in accordance to relevant legislation, company regulations and customer airline requirements.

Responsibilities

·         To ensure the provision of cost effective maintenance services to all ground handling equipment and motor vehicles in NBO, MBA
·         To ensure the provision of maintenance services to the standards required by ground handling operations to ensure safe, serviceability and availability of equipment to end users.
·         To develop and implement a planned maintenance program that monitors and reports GSE defects, performs root cause analysis and undertakes corrective measures.
·         To control inventory in liaison with the relevant department with the aim of optimizing their related costs
·         Promote a safety culture, a healthy and secure working environment in compliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines.
·         Constantly review and adopt reasonable measures to improve safety and minimize risks and hazards at GSE workshops.
·         Perform risk assessments and maintain a risk register.
·         To ensure manning levels and shift patterns meet the needs of Kenya Airways 24 hours ground handling operation.
·         To provide for an effective and efficient organizational structure capable of consistently delivering services.
·         To ensure suitably qualified/experienced/competent staff at all levels with appropriate skills are recruited/retained/developed.
·         Ensure currency, optimization; utilization of application and periodically review the GSE maintenance
·         Champion KQ Way principals and best practices

Requirements

·         University Engineering Degree or relevant technical/professional qualification with 5 years management experience.
·         Experience in planning & managing maintenance service delivery in an auto/mobile plant environment.
·         Experience and knowledge in ULD control and management
·         Systematic approach processes/procedures.
·         Technically qualified mechanical or related engineering discipline.
·         Experience in planning/controlling human and materiel resources.
·         Financial awareness.
Competencies
·         Leadership Skills
·         Proactive, result orientated and customer service focused
·         Cost conscious
·         Technical awareness
·         Analytical & Objective.
·         Good Communications & intrapersonal skills.
·         Safety conscious
·         Ability to work under pressure
·         Ability to handle multiple tasks without compromising quality
·         Unquestionable integrity, transparency and accountability
How to Apply

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