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Career Opportunities in UNES, Nairobi, Kenya

University of Nairobi Enterprises and Services (UNES) Ltd 
Job Title: Manager Hospitality Services

Ref: UNES/ARZ/MA/12/2016

Location: Nairobi

Contract Duration: Three Years

Job Description:

Reporting to the Head of Hospitality, the incumbent shall be tasked with the following responsibilities:
  • Take responsibility for the business performance of the restaurant.
  • Analyze and plan restaurant sales levels and profitability.
  • Prepare reports at the end of the shift/week, including staff control, food control and sales.
  • Create and execute plans for department sales, profit and staff development;
  • Set budgets or agree them with senior management.
  • Researching markets to identify new business
  • Planning, coordinating the conference services, the restaurant and the outside catering business activities.
  • Ensuring the restaurant, outside catering and conference services performance targets are met.
  • Responsible for proper maintenance and storage of the restaurant equipment.
  • Review of banquet events and outside catering orders to determine appropriate staffing levels
  • Ensure high quality food is produced as per customer requirement, expectation and presentation.
  • Ensure high standards of hygiene and safety is maintained.
  • Ensure products and services meet the customer requirements.
  • Implementation of the business plan and reporting.
  • Setting of Performance targets, monitoring, coaching of staff to meet their performance targets.
  • Ensure accountability and proper systems and controls are in place.
  • Identification of staff training needs
  • Collection of debts
  • Ensuring compliance with the statutory obligations in the unit
Job Specification:
  • Undergraduate Degree in Hotel & Restaurant Management or equivalent from accredited institution
  • Five (5) years’ work experience in management of restaurants, banquets, conference and outside catering activities as a Restaurant and Conference/Banquets Manager or equivalent
  • Good Organizational and Leadership Skills.
  • Strong Customer Service Management.
  • Good communication and interpersonal skills.
  • Computer literate.
  • Good report writing skills.
  • Ability to work under pressure and long hours.

Bookstore Manager


3 Years Contract


Contract Duration: Three Years

The Bookstore Manager shall report to the Chief Manager Commercial Operations

Duties and responsibilities  

The duties and responsibilities will include
  • Planning, organizing and managing bookstore activities
  • Developing and implementing the store’s operating procedures
  • Recommending appropriate related policies
  • Preparing and managing yearly bookstore budgets
  • Managing and maintaining the bookstore accounting records, training, supervising, and evaluating personnel
  • Supervise staff in accounting functions and ordering books, supplies, and related merchandise; arrange advertising materials
  • Oversee the planning, supervision, and maintenance of stock and inventory
  • Prepare a variety of reports and correspondences, resolve client issues associated with merchandise
  • Oversee the receipt and transfer of cash receipts to the proper office
  • Decide in pricing merchandise; and ensure the store is profitable by increasing sales and keeping costs low
  • Research and recommend programs, policies and procedures to improve the effectiveness and efficiency of the bookstore function, including new software, internal controls, new electronic payment technologies, and customer service.
Job Specification:
  • Bachelor’s Degree in Business Management or equivalent.
  • Minimum Five (5) years’ work experience as a Manager in a busy Commercial Operation.
  • Strong Project Management/Organizational Skills.
  • Commercial awareness/Business Acumen, Organizational and Planning Skills.
  • Demonstrated supervision, working knowledge of retail accounting, purchasing, and inventory management and control required.
  • Excellent interpersonal skills essential.
  • Creative with an understanding of customer orientation
How to Apply

Applicants interested in the above position should submit the following:
  • Cover letter detailing why you want to be considered for the position, as well as current and expected gross salary.
  • Detailed CV including at minimum:
1.    Biographical data including: Full names, current mailing address, current telephone contacts, email address
2.    Employment history to date.  Ensure that specific start and end dates are included.
3.    Educational history to date, clearly detailing the program, certificate obtained, and completion date.
4.    Names of 3 referees.
  • Copies of ALL academic and professional certificates and testimonials.
  • Indicate the Job Reference Number of the Envelope.
Submit 4 copies of all the documents required; cover letter, testimonials, detailed current CV highlighting qualifications and experience, Academic and professional certificates.

All applications to reach the undersigned on or before December 30, 2016

Chief Manager, Finance & Administration
UNES Limited
P.O.Box 68241-00200

N/B: Only shortlisted applicants shall be contacted. 

UNES does not require any payment in order to process your applications.

UNES is an equal opportunity employer. People with disability are encouraged to apply

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