University of Nairobi
Enterprises and Services (UNES) Ltd
Job Title: Manager Hospitality
Services
Ref: UNES/ARZ/MA/12/2016
Location: Nairobi
Contract Duration: Three Years
Job Description:
Reporting to the Head of Hospitality, the incumbent shall be tasked with the
following responsibilities:Location: Nairobi
Contract Duration: Three Years
Job Description:
- Take
responsibility for the business performance of the restaurant.
- Analyze and
plan restaurant sales levels and profitability.
- Prepare reports
at the end of the shift/week, including staff control, food control and
sales.
- Create and
execute plans for department sales, profit and staff development;
- Set budgets or
agree them with senior management.
- Researching
markets to identify new business
- Planning,
coordinating the conference services, the restaurant and the outside
catering business activities.
- Ensuring the
restaurant, outside catering and conference services performance targets
are met.
- Responsible for
proper maintenance and storage of the restaurant equipment.
- Review of
banquet events and outside catering orders to determine appropriate
staffing levels
- Ensure high
quality food is produced as per customer requirement, expectation and
presentation.
- Ensure high
standards of hygiene and safety is maintained.
- Ensure products
and services meet the customer requirements.
- Implementation
of the business plan and reporting.
- Setting of
Performance targets, monitoring, coaching of staff to meet their
performance targets.
- Ensure
accountability and proper systems and controls are in place.
- Identification
of staff training needs
- Collection of
debts
- Ensuring
compliance with the statutory obligations in the unit
Job Specification:
- Undergraduate
Degree in Hotel & Restaurant Management or equivalent from accredited
institution
- Five (5) years’
work experience in management of restaurants, banquets, conference and
outside catering activities as a Restaurant and Conference/Banquets
Manager or equivalent
- Good
Organizational and Leadership Skills.
- Strong Customer
Service Management.
- Good
communication and interpersonal skills.
- Computer
literate.
- Good report
writing skills.
- Ability to work
under pressure and long hours.
Bookstore Manager
Ref:UNES/BM/BS/12/2016
3 Years Contract
Location: Nairobi
Contract Duration: Three Years
The Bookstore Manager shall report to the Chief Manager Commercial Operations
Duties and responsibilities
Location: Nairobi
Contract Duration: Three Years
The Bookstore Manager shall report to the Chief Manager Commercial Operations
Duties and responsibilities
The duties and
responsibilities will include
- Planning,
organizing and managing bookstore activities
- Developing and
implementing the store’s operating procedures
- Recommending
appropriate related policies
- Preparing and
managing yearly bookstore budgets
- Managing and
maintaining the bookstore accounting records, training, supervising, and
evaluating personnel
- Supervise staff
in accounting functions and ordering books, supplies, and related
merchandise; arrange advertising materials
- Oversee the
planning, supervision, and maintenance of stock and inventory
- Prepare a
variety of reports and correspondences, resolve client issues associated
with merchandise
- Oversee the
receipt and transfer of cash receipts to the proper office
- Decide in
pricing merchandise; and ensure the store is profitable by increasing
sales and keeping costs low
- Research and
recommend programs, policies and procedures to improve the effectiveness
and efficiency of the bookstore function, including new software, internal
controls, new electronic payment technologies, and customer service.
Job Specification:
- Bachelor’s
Degree in Business Management or equivalent.
- Minimum Five
(5) years’ work experience as a Manager in a busy Commercial Operation.
- Strong Project
Management/Organizational Skills.
- Commercial
awareness/Business Acumen, Organizational and Planning Skills.
- Demonstrated
supervision, working knowledge of retail accounting, purchasing, and
inventory management and control required.
- Excellent
interpersonal skills essential.
- Creative with
an understanding of customer orientation
How to Apply
Applicants interested in the
above position should submit the following:
- Cover letter
detailing why you want to be considered for the position, as well as
current and expected gross salary.
- Detailed CV
including at minimum:
1. Biographical
data including: Full names, current mailing address, current telephone
contacts, email address
2. Employment
history to date. Ensure that specific start and end dates are included.
3. Educational
history to date, clearly detailing the program, certificate obtained, and
completion date.
4. Names
of 3 referees.
- Copies of ALL
academic and professional certificates and testimonials.
- Completed
Personal Data Form (Download Here).
- Indicate the
Job Reference Number of the Envelope.
Submit 4 copies of all the
documents required; cover letter, testimonials, detailed current CV
highlighting qualifications and experience, Academic and professional
certificates.
All applications to reach the undersigned on or before December 30, 2016
All applications to reach the undersigned on or before December 30, 2016
Chief Manager, Finance & Administration
UNES Limited
P.O.Box 68241-00200
Nairobi
www.unes.co.ke
N/B: Only shortlisted applicants shall be contacted.
UNES is an equal opportunity employer. People with disability are encouraged to apply