Daraja Microfinance Bank
Business Manager - Channels
Reporting to: Head of Business
The Business Manager -
Channels is responsible for the growth of the Alternative Banking Services
through merchants and agency banking.
Key Roles and Responsibilities
- Formulating and
implementing alternate business channels strategies for all customer
segments to achieve effective channel use, sales and customer satisfaction
targets.
- Proactively
identifying opportunities for business growth and revenues through
acquiring of agents and merchants.
- Respond to
queries from the Merchants, Internal customers and the CBK within the
agreed SLAs.
- Managing
relationships through Engaging and managing merchants, agency, vendors and
third party potential partner relationships through the product life
cycle.
- Driving and
managing cross selling of all retail products and services through the
alternative channels.
Key Skills and Competencies
- Degree in
business or related field
- Minimum of 2
years’ experience in acquiring business
- Knowledge of
Central Bank of Kenya Regulatory Rules
- Attention to
detail
- Thorough
knowledge of bank’s products and services
- Strong sales
and relationship building skills
Other Requirements
- Certificate of
good conduct
- Clean credit
history
Qualified candidates should send their CV with a cover letter, contact details, 3 referees and expected remuneration tojobs@darajabank.co.ke clearly indicating the job title on the subject line.
Closing date for the applications will be 26th December, 2016.