Orange Telkom
Position: Alternative Channel Representative
Reporting to: Alternative Channel Manager
Range: R2U
Department: Mobile Sales
Role Purpose: He/she
will oversee consultative selling and large account management through
conceptualization, planning, development and implementation of an end to end account
management plan for a sustainable long-term business relationship growth
between the channel Partners and Telkom Kenya and also recruit and service
Alternative Channels of distribution countrywide, through acquiring new
partners and developing existing partners for achievement of revenue and
acquisition targets.
Key Duties and Responsibilities
·
Be lead point of contact for all matters specific to the
partners within the defined channel accounts portfolio and develop a trusted
advisor relationship with the channel partners.
·
Ensure overall account management and development through
account development plans so as to build and maintain strong, long-lasting
Partner relationships with a view to maximize the lifetime value of the
partner.
·
Meet and exceed sales targets by developing long-term
relationships within the targeted Channel Partners, and by identifying more
opportunities to sell within existing accounts to demonstrate overall revenue
growth within his/her Channel Partner accounts.
·
Recruit and develop and manage new Alternative Channels Partner
accounts to meet the market penetration requirements
·
Participate in the achievement of targets set for acquisitions
and airtime purchases with relation to Alternative Channel Accounts Managed
·
Ensure Telkom Kenya promotions, offers are executed on the
ground
·
Consolidate and share for onward internal strategy improvement
and all the channel partners’ feedback as well as market intelligence gathered
by self, regarding the channels.
·
Follow up on orders processing and deliveries to Alternative
Channel Accounts, all regular and ad hoc sales reports & analysis handle
Alternative Channel Partner Accounts queries.
·
Participate in driving the approved programs within the retail
channels and update the Alternative Channel Accounts administration data.
·
Monitor and Report on Sales, Stock levels to ensure availability
·
Monitor, supervise and report on Branding materials put up in
all outlets
·
Report on issues arising from the market in their channels
·
Timely minutes of meetings with Channel partners
Academic / Professional
Qualifications
·
Bachelor’s Degree in Commerce or business related field from a
recognized Institution.
·
Minimum of 2 years’ experience in sales and account management
/client service.
·
Be a team player with pleasant outgoing personality and
resilience.
·
Knowledge of ethics and corporate governance ethos.
·
Strong communication and presentation skills.
·
Capacity to propose solutions, make advices.
Key Competencies:
·
Good knowledge of different handsets and their performances,
modern communication techniques: mobile fax, data transmissions
·
Influencing/Advising customers on company products &
services
·
Problem solving/Designing solutions to sales related issues
arising in the course of work to the satisfaction of customers; Planning route
plans, sales promos & initiatives;
This position is open to Kenyan
citizens only.
If you fit the required
profile, please apply highlighting how your qualifications, experience and
career aspirations match the requirements for this position.
Application should be sent by
latest 21st November 2016, please provide an updated Curriculum Vitae (CV)
including details of your current telephone contacts and names of three
referees.
Apply through
recruitment@telkomkenya.co.ke and quote the job title in the subject field.
Only shortlisted candidates
will be contacted.
