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Customer Relations Intern Vacancy

Ringier Kenya
Job Title: Customer Relations Intern
Function / Department: Customer Relations
Reporting to: Customer Relations Executive

Job Purpose Statement:
 The Customer care Intern provides a high standard customer service support to Ringier customers when contacted via mail, ticket, chat or all the other channels available 
Targets and Responsibilities
  • Support Customer Relations Executives
  • Respond to telephone calls from customers as per the established Customer care standards criteria
  • Resolve problems efficiently and professionally by applying knowledge  and best practice experience
  • Providing help and advice to customers using your organization’s products or services
  • Communicating courteously with customers by telephone, email, letter and face to face
  • Keeping accurate records of discussions or correspondence with customers
Skills and Attributes
  • Excellent interpersonal and professional communication skills
  • Able to prioritise tasks and respond to customer queries in a timely manner
  • Proven skills in a customer facing environment
  • Creative problem solver
  • Fast learning agility in regards to new systems and processes
Key Relationship: Customer Relations Executive

How to Apply
The candidates should send their resumes to with the title of the vacancy as the subject of the email. 

Any application that will lack the job vacancy title will not be considered.

Deadline is 19th September 2016.

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