Duma
Works is recruiting a Housekeeper for
our client; a leading hotel in Nyeri.
Job
Summary: The
Housekeeper is responsible for planning, organizing, and developing of the
overall operation of the housekeeping department.
Responsible
for staffing, scheduling, training and developing hourly staff.
Responsibilities
As the person in charge of all the hotel accommodation, the successful candidate will:-
As the person in charge of all the hotel accommodation, the successful candidate will:-
- Consistently
offer professional, friendly and engaging service
- Lead
and supervise the day-to-day operation of the department to ensure service
standards are followed
- Handle
Guest concerns and react quickly, logging and notifying the proper areas
- Actively
participate in daily briefing, daily warm up and department meetings
- Ensure
Room housekeeping attendants are informed daily about priorities in their
section
- Follow
departmental policies and procedures
- Report
necessary maintenance items
- Follow
all safety and sanitation policies
- Other
duties as assigned
Qualifications
- Relevant
Course in Housekeeping
- High
school diploma or equivalent preferred
- Proficient
in English (verbal & written) essential
- Minimum
2 years experience with above 1 year in a supervisory capacity in a hotel
housekeeping environment
- Proven
training skills/ previous experience managing a team of housekeeping
employees through motivation, coaching and development.
- Proactive
with a meticulous eye for detail
- Strong
organizational, supervisory and communication skills
- Able
to convey information and ideas clearly
- Ability
to evaluate and select among alternative courses of action quickly and
accurately
- Work
well in stressful, high-pressure situations
- Effective
at listening to, understanding, and clarifying the concerns and issues
raised by coworkers and Guest
- Must
be able to perform assigned duties with attention to detail, speed,
accuracy, follow-through, courtesy, cooperativeness and work well with
limited supervision
If you are interested in this exciting opportunity, please send your CV and cover letter to apply@dumaworks.com. As the subject line of your email, write “2290” and please make sure to include Your Full name & Phone number e.g. 2290, Barack Obama, 07xxxxxxxxx.in the message body. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 15th July 2016
* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS/online. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.