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Housekeeper Job in Kenya

Duma Works is recruiting a Housekeeper for our client; a leading hotel in Nyeri.
Job Summary: The Housekeeper is responsible for planning, organizing, and developing of the overall operation of the housekeeping department.
Responsible for staffing, scheduling, training and developing hourly staff.
The establishment is located in central Kenya; interested candidates should be open to working / being stationed here. 

As the person in charge of all the hotel accommodation, the successful candidate will:-
  • Consistently offer professional, friendly and engaging service
  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • Handle Guest concerns and react quickly, logging and notifying the proper areas
  • Actively participate in daily briefing, daily warm up and department meetings
  • Ensure Room housekeeping attendants are informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned
  • Relevant Course in Housekeeping
  • High school diploma or equivalent preferred
  • Proficient in English (verbal & written) essential
  • Minimum 2 years experience with above 1 year in a supervisory capacity in a hotel housekeeping environment
  • Proven training skills/ previous experience managing a team of housekeeping employees through motivation, coaching and development.
  • Proactive with a meticulous eye for detail
  • Strong organizational, supervisory and communication skills
  • Able to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Work well in stressful, high-pressure situations
  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

If you are interested in this exciting opportunity, please send your CV and cover letter to As the subject line of your email, write “2290” and please make sure to include Your Full name & Phone number e.g. 2290, Barack Obama, the message body. If you don’t follow these instructions, your application will not go through. 

Deadline for receiving applications: 15th July 2016

* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS/online. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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