Vacancy: Key Account Manager
Key
Responsibilities
- Establish
productive, professional relationships with key personnel in assigned
client accounts.
- Enlist
and coordinate the involvement of company personnel, including support,
service, and management resources, in order to meet account performance
objectives, and client’s expectations.
- Meet
assigned targets for profitable sales volume and strategic objectives in
assigned accounts.
- Proactively
lead a joint company-strategic account planning process that develops
mutual performance objectives, financial targets, and critical milestones
for a one and three year period.
- Proactively
assess, clarify and validate client needs on an ongoing basis.
- Lead
solution development efforts that best address client needs, while
coordinating the involvement of all necessary company personnel.
- Maintain
high customer satisfaction ratings that meet company standards.
- Complete
required training and development objectives within the assigned time
frame.
- Closely
coordinate the company executive involvement/sponsorship with client
management.
Qualifications,
Training and Experience
- Bachelor's
Marketing (graduate) Degree from an accredited institution
- A
minimum of 3 years of key account management, preferably within the IT
field, especially infrastructure or networking communications.
- Competent
in Microsoft Office. Advantageous if you have previous experience working
with a CRM package, especially Siebel.
- Must
be comfortable with Internet/Intranet format
How to
Apply
Email
cv to cvs@cdl.co.ke on or before 24th June 2016.
Please
indicate current and expected salary if taken in for the position.