Claims Officer Job in Kenya

Tausi Assurance Company Ltd
 
Vacancy: Claims Officer

Ref: TAS/HR/AM/1636/2016
 
It was a quiet day in 1993 when 7 shareholders got together and formed Tausi Assurance Co. Ltd. The Company opened its doors for business quietly but confidently in 1993 in Westlands.

Tausi is a mid-sized insurance company with profits in excess of Ksh. 200m dealing in general insurance and is looking to recruit a suitably qualified, dynamic and experienced individual to join their high powered team as an Claims Officer.

The position holder will be reporting to the Head- Legal & Claims.
 
Role Purpose: Assist the Manager in charge by, oversee investigations of claims and coordinate processing and payment of the same.
 
Duties and Responsibilities
  • Registry and Acknowledgement of new claims from Brokers and Agents,
  • Calling for relevant claim supporting documents to enable processing of claims,
  • Appointment of service providers within set benchmarks, reviewing their reports and processing claims as necessary.
  • Processing claims:- Preparing Claim Notes for admissible claims,
  • Discharge Vouchers for admissible claims,
  • Drafting Repudiation Notes for inadmissible claims for approval,
  • Maintenance of registers (Intimated Claims, Paid Claims, Assessors, Salvage, Recovery)
  • Maintenance of adequate claims reserves and adjustment of the same,
  • In-house assessment & adjustment of small claims to minimize costs on claims,
  • Attending post loss survey,
  • Recommending risk improvement measures to Underwriting Department,
  • Notifying Reinsurance Department of claims with high reserves for purposes of recovery from reinsurers,
  • Dealing with general correspondence on claims,
  • Initiating third party recovery matters,
  • Preparation of claims statistics / analysis of data:- Claims Experience, Loss Ratios,
  • Cleaning up of claims manual data,
  • Claims Incurred / Claims Projections
Professional Qualifications
  • Bachelors’ Degree in Insurance, Business Administration or Accounting
  • Diploma in Insurance, Business Administration or Accounting
Relevant Experience
  • At least 3 years’ experience claims management
Skills and competencies
  • Proven intellectual leadership in managing people, operations and financial resources;
  • Strong planning and coordination skills;
  • Strong analytical skills
  • Report writing skills
  • Knowledge on general insurance software system (Premia – version 10) will be an added advantage
All applications should be made through hr@tausiassurance.com by COB 30th June 2016

For more information, visit www.tausiassurance.co.ke