Kenya
Orient Insurance Limited
Job Title: Assistant Manager - Claims
Job Title: Assistant Manager - Claims
Division
/ Department: Claims
Immediate
Supervisor: AGM –
Claims
Overall
Responsibility: The
position is responsible for ensuring there is an efficient claims management
process in Claims Department (Non-Legal section) to the expected quality
standards and within the Company’s service level benchmarks.
Key
Tasks, Duties and Responsibilities
- Ensure
applicable claims are reported accurately and timely to reinsurance
Section as required by procedure.
- Verify
claim facts, determine policy coverage and review insurance contracts.
- Ensure
in-depth, investigation of actual claims through direct or indirect
contact with policyholders, claimants, investigators, attorneys, etc.
- Ensure
all claims reported are processed expeditiously, within the company’s
performance benchmarks.
- Recommend
for approval appropriate reserves on files within the set guidelines and
monitor the utilization of the distributed reserve.
- Coordinate
efforts among staff and other parties to achieve timely, equitable
disposition of claims handled in the Claims Department.
- Review
performance of service providers, and advise management where corrective
action is required.
- Prepare
for management, reports on outstanding claims, on weekly, monthly and
annual basis, or as may be required from time to time.
- Review,
monitor and provide technical expertise to staff and ensure that there is
systematic and adequate on job training.
- Monitor
benchmarks and have working knowledge of Expense and Payment controls,
Large Losses, Staffing and Performance Management.
Requirements
- A
University degree in business related field
- Full
ACII or equivalent
- 6
years’ experience in relevant field two of which should be at middle
management level
How to
Apply:
If you are interested in the position and have the required qualifications, skills and experience, kindly visithttp://korient.co.ke/careers/ and submit your application on or before Thursday, May 19th 2016.
Only
shortlisted candidates will be contacted.
“We
are an equal opportunity employer”