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Front Office Job in Kenya

Duma Works is recruiting for a Front Office candidate, for one of our clients. 

The company is one of the leading bakeries in Kenya.

Job Duties
  • Interact with customers in  a pleasant manner
  • Take orders from clients either through the phone, over the counter, on email or other form
  • Make sure that all the information of orders are properly taken i.e. Clients name, contacts, type of cake, size specific details etc
  • Maintain an up to date client base
  • Maintain a clean front shop and work on improving its ambience
  • Monitor the sale of each item that is made i.e. Have proper records of all orders and sales and cancelations.
  • Make sure that all sales are properly and immediately receipted. i.e. each customer to receive an ETR receipt of any goods sold
  • Follow up on sales that have been taken on credit. Failure to do so will mean recover of the same amount within a week from ones pay.
  • Increase sales through continually reminding clients through calling, sms, email or other media
  • Actively marketing to substantially increase sales
  • Wages will be paid on a percentage of overall monthly sales
How to Apply
Deadline for applications is on 11th January 2016

Applications to be sent by email to apply@dumaworks.com marking the subject as “2011”, Your Full name &  Phone number e.g. 2011, Barack Obama, 07xxxxxxxxx.  

Please include

(1) cover letter describing your interest (please include your salary expectations / range)

(2) Your Resume (or CV) including references

Applications will be treated confidentially.


 If you don’t follow these instructions, your application will not go through.

*
 When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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