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Front Office Job in Kenya

Duma Works is recruiting for a Front Office candidate, for one of our clients. 

The company is one of the leading bakeries in Kenya.

Job Duties
  • Interact with customers in  a pleasant manner
  • Take orders from clients either through the phone, over the counter, on email or other form
  • Make sure that all the information of orders are properly taken i.e. Clients name, contacts, type of cake, size specific details etc
  • Maintain an up to date client base
  • Maintain a clean front shop and work on improving its ambience
  • Monitor the sale of each item that is made i.e. Have proper records of all orders and sales and cancelations.
  • Make sure that all sales are properly and immediately receipted. i.e. each customer to receive an ETR receipt of any goods sold
  • Follow up on sales that have been taken on credit. Failure to do so will mean recover of the same amount within a week from ones pay.
  • Increase sales through continually reminding clients through calling, sms, email or other media
  • Actively marketing to substantially increase sales
  • Wages will be paid on a percentage of overall monthly sales
How to Apply
Deadline for applications is on 11th January 2016

Applications to be sent by email to marking the subject as “2011”, Your Full name &  Phone number e.g. 2011, Barack Obama, 07xxxxxxxxx.  

Please include

(1) cover letter describing your interest (please include your salary expectations / range)

(2) Your Resume (or CV) including references

Applications will be treated confidentially.

 If you don’t follow these instructions, your application will not go through.

 When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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