Safaricom Limited is the leading mobile telecommunications
company in Kenya.
We are at the forefront of the industry and always seek to
attract and retain talented, creative and innovative team players who are
excited by the opportunity of pushing the frontiers of this evolving
technology, growing our services, exciting our customers and contributing to
our community.
Senior Engineer - RAN Configuration & Support
Ref: TECHNOLOGY_SERCS__DEC _2012
Reporting to the Senior Manager: Configuration & Support,
the position holder will be responsible for
·
Providing long term RAN system configuration and support;
·
On callout for 24 hours daily;
·
Providing 2nd line support to RAN system faults escalated from
first line maintenance;
·
Interface with the supplier of the RAN equipment and follow up
on escalated problem;
·
RAN subsystem upgrades and major network configuration
changes;
·
Develop tools for automation and speed up the support processes
The job holder’s key responsibilities will be to:
·
Ensuring RAN systems (GSM, UMTS) and NEs continuously perform
within or exceed KPIs;
·
Ensuring RAN systems and operational availability to support
customer traffic;
·
Resolution of faults escalated from 1st Line maintenance teams
within SLAs;
·
Ensuring all newly integrated RAN equipment follow & adhere
to the laid down acceptance criteria;
·
Perform configuration changes on RAN Network elements & S/W
upgrades to meet network KPIs;
·
Analyze network KPIs, logs and warnings and initiate corrective
measures to resolve complaints and faults.
The ideal candidate should possess the following skills &
competencies:
·
3 years working experience in Telecommunications with at least 2
years’ experience in a GSM (RAN) Environment;
·
Relevant Huawei training and experience will be an added
advantage;
·
Good understanding of 2G and 3G telecom networks i.e. elements,
protocols, services, configuration etc.;
·
Good understanding of Software Upgrades, First Node
Implementation, Feature Activations;
·
Experience in IuB over IP and HSDPA offload will be an added
advantage;
·
Good working practical knowledge & understanding
of RAN;
·
Good working knowledge of UNIX, Linux, Windows, Oracle and SQL
based database systems;
·
Good working knowledge of Microsoft Office tools;
·
Analytical & problem solving skills when handling faults;
·
Must be able to work without supervision & meet tight
deadlines/schedules;
·
Presentation skills required occasionally when initiating the
use of new procedures & long-term Network fault solutions;
·
Proactive & self-motivated;
·
Good public relations, communication & interpersonal skills
when coordinating with contractor /other departments & suppliers;
M-PESA Product Development Manager
Ref: FS_MPDM_DEC_2012
Reporting to the Senior Manager – M-PESA Product Development
and, the job holder support the development of products/enhancements through
the approved processes and provide support for projects to ensure that project
deliverable are met on time and within budget.
The job holder’s key responsibilities will be to:
The job holder’s key responsibilities will be to:
·
Active support and contribution to the Vodafone Roadmap in order
to drive collaboration between Safaricom and Vodafone;
·
Follow up on implementation of roadmap items with Vodafone;
·
Identification of new opportunities for system improvements,
documentation of the same and final delivery;
·
Tracking of agreed Vodafone delivery to ensure timelines are met
as planned;
·
Project Manage the delivery of new functionality and system
enhancements to the market, including requirement specification, testing,
documentation of processes & procedures;
·
Pilot of functionality where required;
·
End to Ends tests for all products in development stage and post
launch initiatives;
·
Identify & implement local changes for process improvement,
in liaison with internal stakeholders from technical and other departments;
·
Provide Product Support to Customer Care, Operations, Finance
and other internal Sections on functionality issues;
·
Work with the external and internal technical teams to ensure
efficient resolution of all system issues
·
Proactively research & investigate functionality suitable
for the local market and discuss with key stakeholders to obtain buy-in;
·
Provide weekly progress reports, project reports &
management performance report for Safaricom management.
Minimum Requirements:
·
Bachelor’s degree in a relevant field -Technical field;
·
At least 3-4 years in project management with experience
in ICT project management;
·
Project management certification from a recognized body will be
an added advantage;
·
Good understanding of the mobile technology and mobile money
trends across the world.
·
Excellent written and verbal communication skills coupled with
good listening and critical reasoning;
·
Proactive, confident, energetic with the ability to work under
pressure, to tight schedules/deadlines and monitor and follow up on all actions
taken;
·
A highly motivated person with a positive attitude towards work,
innovative, creative, results oriented with excellent analytical skills;
·
A proven team player with excellent communication and
interpersonal skills.
If you are up to the challenge and possess the necessary
qualification and experience, please send your resume and application letter
indicating why you are the most suitable candidate for the role clearly quoting
the job title and Ref No to the address below by Wednesday the 12th Dec 2012.
Senior Manager-Talent Acquisition,
Safaricom Limited,
Via email to: hr@safaricom.co.ke
Senior Manager-Talent Acquisition,
Safaricom Limited,
Via email to: hr@safaricom.co.ke