Shell and Vivo Lubricants Kenya Limited
Exciting career opportunities at Shell and Vivo Lubricants
Shell and Vivo Lubricants (SVL) is the Pan-African jointVenture
between Shell, Vitol and Helios Investment Partners for the blending, packaging
and regional sales of Shell-branded lubricants.
Lubricants Manager
Job Ref: HR/SVL/LSC/I
Reporting to the Lubricants Integration & Supply Chain
Manager, the Logistics Manager will be responsible for managing the outbound
logistics of lubricants in Kenya within the guidelines of company Health Safety
Security & Environment rules, in a cost effective manner, while meeting
agreed customer service standards.
Key Performance areas for the role:
·
Contributing to Shell and Vivo Lubricants supply chain management
mission; to co-ordinate the marketplace, distribution network and activity ¡n
such a way that customers are provided with higher service levels while overall
costs are kept to a minimum.
·
Planning and recommending short- and medium-term outbound
logistics business strategy and standards for the company.
·
Providing strategic and immediate support to Marketing and Sales
regarding distribution economics/logistics/forward planning/options, customer
service and tender support activities.
·
Managing outbound logistics portfolio expenditure.
·
Initiating stock management policies and procedures, concerning
stock control, quality systems and damaged stocks.
·
Optimising the outbound logistics network, improving utilisation
of relevant assets, optimising working capital, smoothing distribution
patterns, and reducing time-to-market process.
·
Developing and overseeing the implementation of a professional
fleet strategy for supply chain to achieve best-in-class standards for fleet
management in accordance with the company Road Transport Guide.
·
Instituting bench marking tracking for outbound logistics to
measure company performance relative to best-in-class standards.
·
Negotiating, establishing and delivering appropriate service
levels for the business, and ensuring customers’ orders are delivered on time
as per agreed service level agreement, in a safe and cost-effective manner.
·
Training subordinates to ensure business continuity.
·
Ensuring raw materials and finished products are well maintained
according to company standards.
·
Taking monthly stock count of all stock items (qualitatively and
quantitatively), including gain and loss reports for bulk base oil and
additives.
·
Monitor, follow-up and control the stock management activities.
·
Championing HSSE procedures and policies in Road Transport,
storage and handling activities.
Minimum requirements/competencies
·
Bachelor’s degree - preferably in Logistics/Operations, withat
least five years’ Logistics experience.
·
Hands-on experience in leading teams.
·
Knowledge of Lubricants business is an added advantage.
·
Knowledge of Supply Chain management, contract management is
essential.
Lubricants Marketing Implementer
Job Ref: HR/SVL/B2C/I
Reporting to the Lubricants Marketing Manager, the Lubricants
Marketing Implementer will be responsible for delivering lubricants marketing
operational excellence through implementing agreed lubricants marketing
initiatives, including campaigns, programmes, training and tools that will
support market penetration, brand health and financial targets.
Key Performance areas for the role:
·
Monitor competitive activity, market changes and trends; make
recommendations to adjust strategy as required.
·
Develop, maintain and implement the Indirect marketing strategy
for each target sector, covering pricing (cross- and multi-channel), product
portfolio, training (including product & sector knowledge and sales
skills), integrated marketing
·
communications plan (including marketing calendar) that is
embedded into Distributor business plans.
·
Drive local adaptation of global brand and sector materials and
programmes (i.e. merchandising and promotions) where relevant to drive growth.
·
Monitor and analyse data to understand brand, product and
Distributor performance and trends across each sector.
·
Complete agreed local initiative reviews and challenge the
implementation team to ensure the learnings (what has/has not worked and what
should/should not be repeated) are captured clearly.
·
Ensure all marketing activities are evaluated in terms of return
on investment, and that a Post Investment Review is carried out post
activities.
Minimum requirements/competencies
·
Bachelor’s degree — preferably in Marketing or Engineering, with
at least three years’ working experience in Marketing and an understanding of
the appropriate marketing tools and principles.
·
Hands-on experience in marketing project management.
·
Methodical, self-motivated individual.
·
Good analytical and problem-solving skills.
·
Minimum qualification: second-class honours (upper division).
Field-Based Accounts Manager (Lubricants Sales Engineer) Power &
Manufacturing
Job Ref: HR/SVL/B2C/2
Reporting to lubricants Sales Manager, the Field-Based Accounts
Manager will be responsible for maintaining, developing and growing existing
lubricants customer base, increasing volume and margins, whilst maintaining
customer satisfaction at all times.
Key Performance areas for the role:
·
Achieve targets on sales volumes, commercial
contribution,integrated contribution, direct costs and working capital in line
with approved plans.
·
Develop and maintain long-term commercial relationships with key
accounts.
·
Achieve financial, volume and other related business plan
targets for lubricants and other associated products and services, as specified
within the sector business plan.
·
Manage and support implementation of marketing propositions and
promotions.
·
Develop strong working relationships with customers at all
levels, to achieve buy-in and implement the agreed Customer Value Propositions.
·
Identify and pursue all opportunities to up-sell and cross-sell.
·
Proactively liaise and communicate with all departments within
SVL to ensure customers’ requirements are met.
Minimum requirements/competencies
·
Bachelor’s degree in Marketing or Engineering with at least 3
years work experience in a sales or marketing field.
·
Minimum qualification second class honours upper division.
·
Hands on experience in selling & negotiation, customer
relationship management and channel management.
·
Good problem solving skills.
Field Based Accounts Manager (Lubricant Sales Engineer) Franchise Workshops
Job Ref: HR/SVL/B2C/3
Reporting to lubricants Sales Manager, the Field-Based Accounts
Manager will be responsible for maintaining, developing and growing existing
lubricants customers base, increasing volume and margins, whilst maintaining
customer satisfaction at all times.
Key Performance areas for the role:
·
Achieve targets on sales volumes, commercial contribution,
integrated contribution, direct costs and working capital in line with approved
plans.
·
Develop and maintain long-term commercial relationships with key
accounts.
·
Achieve financial, volume and other related business plan
targets for lubricants and other associated products and services, as specified
within the sector business plan.
·
Manage and support implementation of marketing propositions and
promotions.
·
Develop strong working relationships with customers at all
levels, to achieve buy-in and then implement the agreed Customer Value
Proposition.
·
Identify and pursue all opportunities to up-sell and cross-sell
at all levels.
·
Proactively liaise and communicate with all departments within
Vivo Energy to ensure customers’ requirements are met.
·
To record all gains and losses on a monthly basis and track
against targets.
Minimum requirements/competencies
·
Bachelor’s degree in Marketing or Engineering, with at least
three years’ work experience in a sales or marketing field.
·
Minimum qualification: second-class honours (upper division).
·
Hands on experience in selling & negotiation,
customer relationship management and channel management.
·
Good problem-solving skills.
Front-Line Technical Support Lubricants
Job Ref: HR/SVL/B2C/4
Reporting to lubricants Sales Manager, the Front-Line Technical
Support for Lubricants will be responsible for offering technical support to
Commercial sales team and customers (both existing and prospective), in line
with company lubricants technical guidelines.
Key Performance Areas for the Role
·
Provide technical advice based on telephone calls, customer
visits and staff queries.
·
Evaluate and provide customer dispensing equipment requirements.
·
Facilitate and interpret oil analysis results and carry out oil
condition monitoring for customers.
·
Conduct lubrication surveys for new equipment, new customers or
on customer request.
·
Conduct internal and external technical training to sales staff
customers, distributors and mechanics.
·
Support the sales team in tender process and any commercial
offer (technical value proposition offer).
·
Investigate and resolve lubricants related problems and
complaints customers.
·
Support Marketing team in promotions and product launches
(according to activity calendar).
·
Run product performance trials.
·
Deliver Technical Customer Value Proposition committed to by
business (quality assurance, flushing and filling, open gear, oil condition
monitoring, etc.).
·
Provide agreed number of Demonstrated Value Records.
Minimum requirements/competencies
·
Bachelor’s degree in Engineering, with at least three years’
experience in a related field.
·
Good analytical, communication and presentation skills.
·
Minimum qualification: second-class honours (upper division).
Applications
If you are up to the challenge, and possess the necessary
qualifications and experience, please send your detailed resume with your cell
phone number via email to hr@vivoenergy.com.
Please indicate your experience/qualifications, and clearly
quote the job title and reference.
The deadline for applications is 11th January 2013.
Only short-listed applicants would be contacted.
Shell and Vivo Lubricants is an equal opportunity employer!