Check your search results here

Customer Service Coordinators Jobs in Kenya

Customer Service Coordinators  

3 Positions

2 – 3 years experience

Knowledge of IT a must

Organizational Alignment
Reports to the Customer Service Manager.

Dealing with Internal and External customers to improve business profitability.

This position may be assigned to support a Client account relations role.

Academic Qualifications
·                     Diploma in Business Information Technology / Telecommunication and Information Technology / Electrical and Electronic Engineering or a Higher National Diploma in Telecommunication / Electrical & Electronic Engineering or a Minimum 2 years’ Information technology Installation industry experience.
·                     Extensive certification in Project Management and customer care.
Knowledge Requirements
·                     Proficiency in Microsoft Visio and Microsoft Project applications.
·                     Exposure to Prince2 Project Management Methodologies.
·                     Information Technology Project management.
Skills Requirements
·                     Client service and public interaction skills
·                     Team building
·                     Analytical and problem solving skills
·                     Decision making skills
·                     Effective verbal and listening communications skills
·                     Ability to read and write to record pickups and maintain daily records
·                     Stress management skills
·                     Time management skills
Personal Attributes
·                     Be honest and trustworthy
·                     Be respectful
·                     Possess cultural awareness and sensitivity
·                     Be flexible
·                     Demonstrate sound work ethics
·                     Deal with the public in a positive, courteous and respectful manner
All applications to

Closing date is 23rd August 2012

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here