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Great Jobs in Naivasha - Enashipai Resort

Located within the splendour of the Great Rift Valley and by the shores of Lake Naivasha, Enashipai is a luxurious resort catering for both leisure and conferencing. 

The resort boasts over 85 lavish rooms adorned with afro-chic decor as well as modern, technologically advanced conference facilities. 

Other amenities include a heated swimming pool, in and outdoor children's play areas, picturesque lakeside events grounds, equipped gym and a business centre.

Our purpose-built spa, opening soon, is the first of its kind in Naivasha and designed to offer guests a relaxing and unforgettable experience.

1. General Manager 

Ref: GM/A1-2012 

Reports to: Board of Directors

Broad function: The General Manager is expected to provide overall leadership, guidance, and direction to the hotel management team as it strives to provide the highest quality in standards and services. 

In addition, this individual acts as the main liaison between the client and resort staff.

The General Manager also ensures that resort and client financial obligations are met.
Primary duties and responsibilities:
  • Oversee the creation and execution of the resort's annual budget through setting and achievement of sales, expenditure and profit targets.
  • Recruit, train and monitor staff in all the activities for the resort. This includes scheduling individuals and teams as well as dealing directly with employee problems and ensuring disciplinary action for errant behaviour. 
  • Ensuring training standards for all employees that deliver the Enashipai brand promise.
  • Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations.
  • Providing oversight on all events and conferences taking place in the resort.
  • Maintaining product including food quality and room standards as well as service quality standards by conducting ongoing evaluations and investigating complaints.
  • Initiating corrective action.
  • Prepare monthly financial reports for the board that clearly explain operational effectiveness, trends and variances.
  • Maintain strict compliance with all licensing, health and safety codes as well as all statutory requirements relating to the resort's business.
Key Competencies:
  • Experience with working with hotel computer systems.
  • Strong interpersonal, management and leadership skills.
  • Understanding of accounting and financial management issues.
  • Demonstrated ability to build cohesive teams and to achieve goals through teamwork.
Academic Qualifications:
  • Bachelor's degree in business, hotel or hospitality management OR Higher Diploma in hotel management - Utalii
  • 10 years experience in hospitality operations; 5 of which should have been in senior capacity with direct P&L responsibility
  • Experience in a chain of hotels with international exposure useful.
2. Head of Sales and Marketing 

Ref: HOSM/B1-2012
Reports to: General Manager
Broad function: 

The Head of Sales & Marketing is expected to develop and supervise the resort's sales and marketing activities including developing sales forecasts, implementing advertising and promotional programs as well as developing a pricing strategy all of which activities are focused to yield maximum revenue per room occupied through brand recognition. 

The role holder will develop strategies for Corporates, individual business travellers as well as leisure travellers who make up the core customer focus for the resort.
Primary duties and responsibilities:
  • Establish performance goals for all sales managers and sales department employees, and monitor performance on a continual basis.
  • Ensure the prompt and systematic servicing of all business accounts (i.e., tracing, booking, contracting, communicating with hotel departments, and following up with group for feedback and future bookings).
  • Analyze sales statistics to determine business growth potential.
  • Develop and implement sales and marketing strategies for new and existing accounts that will result in meeting and/or exceeding budgeted revenue.
  • Maintain senior responsibility for all trade accounts receivables and monitor accounts receivable aging on a proactive basis.
  • Plan and coordinate public affairs, and communications efforts to include public relations and community outreach.
  • Supervise the planning and development of company marketing and communications materials as well as updating of the resort's website.
Key Competencies:
  • Ability to speak and write excellent English with excellent interpersonal and communication skills.
  • Ability to use analytical skills to interpret financial information and prepare contracts, letters, reports and budgets.
  • Customer service oriented and has passion for the hospitality industry.
  • Demonstrated ability to build cohesive teams and to achieve goals through teamwork.
Academic Qualifications:
  • Minimum Bachelor's degree from a recognized university
  • MBA is preferred
  • Minimum of 7 years experience with a demonstrable track record in sales management. 
  • Previous supervisory or management experience in sales, marketing, public relations and/or the tourism industry is required.
3. Head of Finance

Ref: HOF/C1-2012
Reports to: General Manager
Broad function: Responsible for administration of the resort's accounting, financial planning and tax functions.
Primary duties and responsibilities:
  • Develop and maintain the resort's annual budget through setting of sales, expenditure and profit targets as well as establishing a tracking mechanism for budget adherence.
  • Develop and continuously administer a departmental profitability analysis and insightful monthly management reporting that drives the right performance behaviour for all functions.
  • Coordinate activities with external audit firms as well as the Internal Auditor and implement audit recommendations promptly.
  • Develop, implement and maintain accounting and administrative policies and procedures for a wide-ranging set of activities including financial accounting and reporting.
  • Report on the hotel's performance and prepare quarterly financial reports covering areas such as operational effectiveness, budget trends and variances as well as cost control initiatives for the General Manager and Board.
  • Coordinate and manage the credit control function while ensuring receivables are maintained within the agreed credit limits/age.
  • Coordinate payment of suppliers in accordance the hotel's policies and procedures as well as oversee the maintenance of the general ledger;
  • Monitor and control the purchases of goods and services at the correct prices, in economic quantities and with acceptable quality.
Key Competencies:
  • Proficiency in all aspects of corporate accounting including IAS and IFRS.
  • Good knowledge of computerized accounting, financial and management systems.
  • Strong interpersonal, management and leadership skills.
  • Demonstrated ability to build cohesive teams and to achieve goals through teamwork.
Academic Qualifications:
  • Bachelor's degree in Finance; CPA (K)
  • Masters in Business Administration (MBA)
  • 10 years experience in accounting; 5 of which should have been in senior capacity with direct staff responsibility.
  • Experience in the service industry useful.
4. Head of Human Resources 

Ref: HHR/D1-2012 

Reports to: General Manager
Broad function: 

The Head of Human Resources is responsible for planning and directing all human resources programs, policies and activities, including: talent acquisition and retention; compensation; benefits; employee relations; training and development; payroll and human resources information systems.

Primary duties and responsibilities:
  • Design, develop and deliver strategic and operational HR services to the business.
  • Lead and manage the following HR processes.
  • Talent Management including developing a mechanism for identifying, reviewing and managing talent as well as aggressive management of consistent bad performers.
  • Organizational Development including designing and implementing employee job grades and pay scale structures.
  • Human Resource Planning including developing a succession planning system, training employees for upward mobility, resourcing new staff and scheduling shifts.
  • Performance Management & Development Planning including establishing a half yearly appraisal
  • process for the entire staff performance taking into account delivery of financial, operational and quality control targets.
  • HR Strategies and Policies Development and Communication including developing and maintaining an employee manual with regular updates on company policy.
  • Understanding and aligning the resort's business strategy with the human capital requirements required to deliver the same.
  • Ensure compliance to statutory labour obligations.
  • Implement wage and benefits administration.
Key Competencies:
  • Exceptionally well skilled in the development and management of the human resource function in a fast-paced, results-oriented, growth company.
  • Skilled in organizational development and design, particularly as those areas that relate to the needs of a growing business in a competitive industry.
  • Hands-on experience with local HR issues in the service industry.
  • Demonstrated ability to build cohesive teams and to achieve goals through teamwork.
  • Excellent interpersonal and communication skills.
Academic Qualifications:
  • Minimum Bachelor's degree from a recognized university
  • MBA is preferred
  • Qualification in Human Resources, Industrial / Organizational Psychology and other related fields is a plus
  • 10 years experience in human resources management, 5 of which should have been in senior capacity in a similar environment.
  • Hospitality industry experience would be very useful.
If you feet you have the qualifications to join our winning team, please send your CV and cover letter to
The job title and job code must be indicated in the subject line.
To be considered, your application must be received on or before 14th June 2012
Only shortlisted candidates will be contacted

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