Job Title: Response Director (Country Program Director)
Hiring Organization: World Vision
Location – Locality: Nairobi
Location – Region: Kenya
Industry: NGO
Job Type: Full Time
Salary: KES
Date Posted: 06/06/2024
Job
Description:
The
Response Director – RD (Country Program Director) has primary responsibility
for leading and directing the response from strategy to implementation,
inclusive of performance and oversight of all aspects of the response. She/he
should develop and maintain an efficient, cohesive team, whilst ensuring
effective coordination and relationships with the other agencies, officials,
beneficiaries, donors and all areas of the Partnership to ensure Response is
adequately funded.
Major Responsibilities
Develop
and Monitor implementation of response strategy that addresses WV strategic
goals to meet humanitarian needs
Lead
response strategy development with RHEAD, SDO, RL, PRO Team and other senior
stakeholders.
Ensure
primary and secondary information on needs and context analysis inform strategy
formulation/development and transition planning.
Consult
with RL to ensure strategy and plans (including Child Wellbeing Objectives) are
taken into account in response.
Monitor
appropriateness of strategy implementation and take adaptive measures to ensure
impact on CWB.
Ensure
Advocacy staff are empowered to integrate advocacy across sectors and to
develop child-focused advocacy positions which are aligned with strategy and
organizational priorities.
Facilitate
the signing of MOUs and contracts, with donors, Support Offices and other
relevant stakeholders.
Ensure
appropriate waivers are in place to facilitate timely response implementation.
Ensure
Response is staffed and empowered to meet response needs
Conduct
high-level workforce planning with P&C and mobilize surge functions as
required and oversee the recruitment of direct reports. Appointments of direct
reports to be approved by RL
Ensure
defined accountabilities under the EMS are clear for each function including
JD, TOR objectives and quality criteria.
Ensure
P&C develops performance planning and review processes that include quality
criteria and capacity building planning.
Ensure
P&C establishes a staff care function and mechanisms that support staff
well-being.
Ensure
adequate internal communications mechanisms are in place to ensure policies,
information and decisions are shared with staff as appropriate.
Ensure
that staff have access to appropriate office space/equipment, ICT
systems/equipment and other facilities which enable them to carry out their
responsibilities.
Where
necessary, ensure that relevant staff have access to appropriate accommodation.
Ensure
Response is funded & maintain effective working relationships with
humanitarian actors, government representatives, World Vision stakeholders, the
media and general public for resource mobilization and advocacy
Represent
the response in internal coordination mechanisms such as Partnership Response
Overview Team, Partnership Coordination Team (where activated), Advocacy
Response Group, Response Directors Forum, etc.
Establish
and maintain relationships with strategic and operational partner organizations
and churches for grant mobilization
Create an
enabling environment for dialogue, information sharing, coordination and
sharing of resources to reach sustainable impact on CWB.
In
conjunction with partners, effectively advocate for adequate financing of the
response, protection of civilians, changes in standards, policies and
legislations based on insights and demands from targeted communities.
Create
and maintain collaborative relations with government, other NGOs, UN agencies,
civil society, churches, bi-lateral missions and donors for resource
mobilization.
Participate
in the INGO forum and other consortium meetings and response related national
coordination meetings
Ensure WV
is represented at relevant technical and coordination mechanisms in-country
Serve as
an organizational spokesperson for media interviews, advocacy initiatives and
other public events
Initiates
resourcing mechanisms and ensure financial and material (in-kind) resources are
managed according to WV standards, donor and SO agreements
Provide
oversight to funding acquisition and allocation to ensure alignment with
strategy and address humanitarian needs.
Initiate
response funding mechanisms with support of RL & RHEAD.
Ensure
that funding is managed and accounted for in compliance with donors and Support
Offices agreements and WV standards
Ensure
that program and projects audits are planned and conducted as per WV audit
regulations and donor government requirements
Ensure
that audit reports are responded to and recommendations implemented
Ensure
that supply chain management system (including international and local
purchasing and contracting) and meeting WV quality standards, accountability
and transparency.
Ensure
that logistics capacity assessment tools are updated
Ensure
quality operations and internal and external reporting requirements are met
Liaise
with Programs and Info Management to ensure internal and external reporting
requirements are planned for and reports are prepared that showcase output,
outcomes and results
Review
and submit partnership program reports
Prepare
and submit monthly management reports
Ensure
internal response coordination & information sharing mechanisms are
functioning.
Ensure
quality program implementation and that the response meets WV minimum quality
standards and supports child well-being, program improvement, reflection,
learning and innovation
Ensure
previous response learnings from Global learning are reviewed and used in
program design.
Encourage
the incorporation of best practice and innovation in program design and
implementation.
Ensure
all functions have quality planning sessions to meet quality CWB objectives and
that they are monitored/reported monthly.
Ensure
mechanisms are established to identify, document, & share lessons learned
with donors and partners
Ensure
that accessible and user-friendly community accountability mechanisms are
established and functioning
Ensure
that all projects are implemented, monitored and evaluated according to set
plans and that agreements with donors, SOs and other stakeholders are adhered
to.
Establish
and maintain relationships with people of other faiths, as an expression of our
emphasis to live our faith and demonstrate its value to work with boldness and
humility.
Develop
and maintain strategic and operational partnerships with faith leaders in Sudan
Create an
environment where staff live, articulate and celebrate their Christian faith in
diverse, uniting and joyful ways, with deep respect for staff of other faiths
and views as an expression of our Christian beliefs.
Ensure
that our Christian faith guides our response to the most vulnerable children in
our ministry and organizational practices.
Position
World Vision as a thought leader and a compelling example of igniting positive
and lasting change in Sudan
Provide
Leadership to establish and maintain effective risk management (programmatic,
security, financial, reputational and others) that is in line with World
Vision’s policies and guidelines.
Maintain
close oversight on risks for timely correction and work towards their
mitigation through effective relationship building, coordination and
communication with peers, government and partners.
Ensure
Security Risk Assessments, Country Risk Ratings and Core Security Requirement
standards, processes and procedures are completed in accordance with current
Office of Corporate Security guidelines and training.
Collaborate
with P&C, F&D, Risk Management and other stakeholders to promote a
culture of accountability, truth telling and transparency internally within the
organization where all staff and affiliates protect children and adult
beneficiaries from abuse, exploitation and violence.
Ensure
that all staff are trained, aware of, oriented on, sign and live by WVI
safeguarding policy and protocols.
Monitor
and ensure full compliance with the partnership Safeguarding Standards &
Policies and continually update EAR Leadership on emerging issues.
Review,
identify and recommend the adoption of locally appropriate new tools, solutions
and assets and to enhance the quality of safeguarding prevention and response.
Ensure
that all incidents are reported in accordance with WV Policies.
Knowledge,
Skills And Abilities
Minimum
education, training and experience requirements to qualify for the position:
A minimum
of 7 years in leadership role in the humanitarian assistance, with a
significant portion of this with International NGOs.
A lower
number of years’ experience may also be considered.
Demonstrated
understanding of key humanitarian principles, standards and best practices.
University
degree in Humanitarian Studies or relevant field.
Master’s
degree preferred
Experience
working in World Vision International responses preferable, but not a must
Fluent in English (knowledge of Arabic is an advantage)
List
additional work experience required as a minimum qualification for this
position.
Intensive
experience in leading a multi-cultural team of professionals
Experience
working in a cross-cultural environment Experience working in war zones /
fragile contexts
Experience
in engaging with governmental institutions and multilateral agencies
Experience
in managing humanitarian operations that facilitate innovation and calculated
risk taking.
Experience
in serving as an organizational spokesperson to media and other external
audiences
Experience
in serving in a context that is predominantly Muslim or other faith (other than
Christian)
Preferred
Skills, Knowledge and Experience:
Experience
in program management and implementation of multi-sectoral emergency response
projects
Understanding
of the international humanitarian system, particularly the systems, structures
and key actors
Understanding
of the key accountabilities that must be maintained in a response
(beneficiaries, donors, peers).
Ability
to lead strategic planning processes
Strong
communication skills (oral and written) with ability to express ideas and
concepts clearly and persuasively with senior internal and external
stakeholders
Effective
in written and verbal communication in English
Additional
work experience preferred for this position.
Ability
to express ideas and concepts clearly and persuasively with senior internal and
external stakeholders as well as staff
Ability
to work in coordination with other humanitarian organizations Ability to
analyse and make decisions in challenging situations in the absence of specific
guidance and/or full information
Ability
to communicate and model to staff positive behaviours which help them remain
resilient and effective in dynamic and high pressure environments.
Work
Environment:
The
position is temporarily based in Nairobi, Kenya because of the on-going war.
However the incumbent will be expected to relocate to Sudan as soon as it is
safe to do so.
The
position requires ability and willingness to travel domestically and
internationally up to 40% of the time.
Work
hours are often in excess of 12 hours per day during difficult periods of the
response
Responses
are often mounted in insecure or natural disaster-prone contexts, which may
disrupt normal work patterns and generate staff safety issues
Work and
housing environments may at times be well below normal standards in terms of
facilities, equipment, food availability and hygiene.