Job Description
Reporting to the Venture Management Tribe
Lead, the Senior Manager new markets will develop, implement, and manage a
strategy and operating model that facilitates Safaricom’s entry into new
markets/growth areas which include inline with Safaricom’s transition to a
tech-co. The incumbent will support the growth and development new target
markets and growth areas by successfully implementing Safaricom’s business
strategy. He/she will work closely with the relevant business functions to support
launch, development and management of new business ventures and customer
centric product and solutions. They will also support the scaling Safaricom’s
business presence to new regions/markets.
Key Responsibilities
Strategy and New Markets Roadmap
Develop, plan, implement and take accountability for
the strategy and operating model for the new markets and business
verticals.
In collaboration with Safaricom’s senior leadership
team determine and implement the best go-to-market business strategy.
New Market Entry
Support launch activities such as Bid submission
commitments and operating license requirement.
Coordinate the stakeholder’s meetings including the
development of consortium agreements.
Manage the selection process for potential new
partners for entry into the new markets/growth areas and determine priority
expansion targets.
Create a matrix of criteria to select potential new
market locations to determine the partners to prioritize in the new market.
Coordination of stakeholders to ensure timely funding
of subsidiaries.
Stakeholder Management
Prepare high quality proposals, reports to support
stakeholder engagement and decisions.
Responsible for building strong relationships with
key stakeholders.
Facilitate knowledge sharing and implementation of
frameworks from Safaricom to the new market/subsidiary.
Escalation of key risks and proposed mitigations.
Communicate effectively to convey the tribe’s vision,
progress, and achievements.
Subsidiary Management
Operate as an intermediary between the Safaricom and
the new market subsidiary.
Drive cross functional collaboration with other
tribes, teams, and departments to foster a holistic and integrated approach to
develop new market subsidiaries.
Coordinate closely with Legal, Finance and other
relevant functions to ensure subsidiaries are compliant with legal, regulatory,
governance, and financial requirements.
Work closey with partners towards the execution of
approved Ways-of-Work framework that operationalizes the group support
structure.
Performance Monitoring and Reporting
Define and track key performance indicators (KPIs) to
measure the tribe’s performance and identify areas for improvement.
Prepare regular reports and presentations to update
senior management on the tribe’s initiatives, outcomes, and challenges.
Data Analytics
Utilize data analytics and business intelligence
tools to extract insights and identify trends in new markets and subsidiary
markets.
Monitor key performance indicators (KPIs) related to
various subsidiaries, analyze data trends, and provide actionable
recommendations for performance improvement.
Drive data-driven decision-making by presenting
insights and recommendations to senior management and stakeholders.
Ensure data privacy and security measures are
implemented and followed in accordance with regulatory requirements and
industry best practices.
Stay up-to-date with the latest advancements in new
markets and subsidiaries to identify opportunities for innovation and process
optimization in wealth management.
Key performance indicators
Adherence to set Venture Management Tribe business
OKRs and commitments.
Compliance with all relevant regulations and internal
policies and procedures. KPIs could include governance, regulatory and
compliance metrics; audit results; and risk management metrics.
Timely fulfilment of license conditions.
Adherence to and attainment of the business plan by
the Operating Company.
Fulfilment of bid commitments.
Coordination of stakeholders to facilitate on time
funding.
Delivery of structured support from parent company to
subsidiary.
Zero Harm – zero lost time due to fatalities or
injuries.
Agile maturity score, Employee Engagement (eNPS) and
Productivity.
Core competencies, knowledge and experience
Customer Obsession
Foster authentic relationships with partners that
build trust.
Explicitly take customer-centric decisions and take
personal ownership to achieve results.
Simplify processes through digitalisation and promote
a digital mindset.
Stay focused on the big priorities, know when to
make meaningful trade-offs and demonstrate brilliant execution.
Purpose
Create an inspiring vision for the subsidiary
management function to drive strategy and performance.
Show ambition and courage, empowering others to go
beyond the plan.
Bold and challenge teams to reimagine how things are
done.
Prompt new thinking and ideas by asking “what if”
questions.
Use knowledge of the external environment (customers,
partners, competition, external bodies) to identify and act on opportunities
for growth at pace.
Innovation
Create psychological safety so everyone can have an
impact.
Fuel innovative ideas from others and test them to
enable growth.
Explore successes and failures with curiosity and
resilience; fearlessly recognizing lessons learned.
Share your ongoing learning and personal purpose with
others.
Learn fast from digital adoption, using learnings to
drive simplicity, scale and efficiency.
Collaboration
Articulate your team’s role in making our strategy
happen, prioritizing and aligning resources with current and future needs.
Actively collaborate to break silos and hold your
team accountable to do the same.
Develop others to make the most of their talents and
coach them to take ownership to get things done.
Create an inclusive environment ensuring the safety
and wellbeing of others.
Live our Purpose and demonstrate the highest Standard
of integrity.
Qualifications
At least seven (7) years’ 7 years’ experience working
in business and strategic execution management.
Relevant Business Undergraduate Degree or relevant
field along with professional qualifications, or equivalent qualification(s)
from a recognized institution of higher learning.
MBA or relevant Master’s degree preferred.
Experience in new market/new business
development.
Excellent communication and presentation skills.
Excellent at internal and external stakeholder
engagement.
Ability to track, prioritize, and drive multiple
concurrent projects to success.
Experience from project managing, rolling out,
leading or coordinating program operations.
Perform competitor analysis, new partnerships
negotiations; and other relevant stakeholder negotiations, etc.
Possess high professional and ethical
standards.
Be a strategic thinker with an analytical mind.
How To Apply