Job Title: Sacco
Assistant System Administrator
Hiring Organization: Cooperative
Bank
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Banking
Job Type: Full
Time
Salary: KES
Date Posted: 06/05/2024
The
holder of this position is primarily responsible for the administration of all
ICT Infrastructure in line with SACCO business requirements. The role holder
will also ensure that ICT operations conform to operational guidelines as per
SACCO requirements and policies.
Reports
To: ICT Manager
Roles and Responsibilities
Manage
the ICT infrastructure and server of the SACCO through planning and organizing
systems for efficient and effective business operations.
Develop
and communicate disaster mitigation and recovery plans in-case of system
failure/malfunction in order to ensure business continuity.
Support
the DR site failovers as per outlined SACCO schedules.
Liaising
with the system vendors to implement new processes and/or fixing system related
issues to enhance operations.
Maintain
an accurate account of all changes in the System.
Ensuring
that data and system backups are effectively administered using local and/or
cloud backups.
Maintain
an accurate and up to date ICT Asset Register.
Managing
the surveillance system and ensuring that reliable footage backups are
accessible whenever required.
Ensuring
that all workstations are always up and working normally.
Supporting
all departments in reports development from the system.
Training
users on deployed SACCO systems.
Ensuring
100% availability and security of the SACCO ICT infrastructure.
Facilitate
development, implementation and review of ICT policies.
Coordinate
the formulation and the implementation of ICT projects.
Handling
the Sacco’s main email by addressing and responding to members mail as per set
timelines.
Follow
any other job-related instructions and perform any other job related duties as
may be assigned from time to time.
Qualifications
& Experience
Appointment
to the position will be made from persons who:
Are
holders of a Bachelor’s degree in Computer Science or IT related field;
Has a
minimum of 3 years relevant experience, 2 of which must be in a similar role.
Project
Management skills will be an added advantage.
Attributes/Skills
Operating
System knowledge
Sacco ERP
/ Core Banking System knowledge.
Microsoft
Office proficiency
Superb
analytical skills.
Deep
understanding of ICT matters
Outstanding
communication and interpersonal skills
Exceptional
organization skills and a strong work ethic.