Job Purpose
The General Manager for our automotive ecosystem
platform will play a pivotal role in shaping the vision and strategic direction
of the product (CarDuka).
This role is responsible for overseeing all aspects
of our platform’s operations, ensuring seamless collaboration and value
creation among automotive value chain partners, which include car dealers,
financing partners, garages, insurance companies, tracking companies, and spare
parts suppliers.
The General Manager will lead a dynamic team, drive
innovation, and facilitate partnerships to create a holistic and efficient
ecosystem that enhances the automotive experience for consumers and businesses.
Ultimately, the General Manager is entrusted with achieving sustained growth,
profitability, and industry leadership while maintaining the highest standards
of quality and user satisfaction within the automotive ecosystem.
Key Responsibilities
Vision and Strategy:
Develop and articulate a clear and compelling vision
for the Carduka’s growth and impact within the automotive industry.
Create and execute a comprehensive strategic plan
that aligns with the Carduka’s objectives.
Develop operational plans for product growth and
improvement of sales. Ensure that all aspects of the business operate smoothly.
Stakeholder Engagement:
Forge and nurture strong relationships with key
stakeholders in the automotive value chain, including car dealers, financing
partners, garages, insurance companies, tracking companies, and spare parts
suppliers.
Leverage these partnerships to enhance the platform’s
offerings and value proposition.
Team Leadership and Development:
Build and lead a high-performing team, fostering a
culture of innovation, collaboration, and excellence.
Provide guidance and mentorship to team members,
promoting their professional growth and development.
Oversee the hiring, training and performance
management of staff.
Be involved in staff selection, training
development, scheduling, performance management and ongoing professional
development of employees
Product Development and Innovation:
Oversee the development, enhancement, and
optimization of the platform to meet the evolving needs of the industry.
Drive innovation in product features and services to
maintain a competitive edge.
Ensure a data-driven decision-making process across
the organisation
Work closely with product owners to ensure product
market fit
Financial Management:
Manage the Carduka’s financial health, including
budgeting, and investment decisions.
Ensure financial sustainability and profitability.
Manage the annual budget to ensure objectives are met
within financial and resource constraints
Marketing and Branding:
Develop and implement effective marketing and
communication strategies to raise brand awareness and attract users.
Manage public relations, brand identity, and
marketing campaigns. Implement brand strategies aimed at building the product’s
brand.
Devise advertising and promotional plans and be
involved in product positioning and global brand marketing development
Legal and Regulatory Compliance:
Ensure Carduka operates within all legal and
regulatory frameworks.
Oversee contracts, agreements, and compliance
matters.
User Experience and Satisfaction:
Prioritize a seamless and positive experience for all
platform users.
Address customer feedback, resolve issues, and
maintain high standards of user satisfaction.
Innovation and Research:
Stay abreast of emerging trends and technologies in
the automotive industry.
Lead research and development efforts to enhance the
platform’s capabilities.
Knowledge and Skills
Ability to define the long term business strategy
while also addressing the hands-on tactical needs of the business at all
levels
Proactive, ethical, high energy, hands-on manager
with great interpersonal skills to function across all levels of the
organization as well as with external entities
Thoughtful and demonstrates good judgment and strong
decision-making based on accurate and timely analysis
Strong organizational and project management skills;
attention to detail
Proven business management experience in an
unstructured and fast paced environment
Proven experience building strong business
partnerships and executive presence; able to establish credibility and
support with other stakeholders
Outstanding time management skills
Results-oriented approach to work; willingness to do
whatever it takes to help the team
Ability to identify and implement efficiencies and
process improvements
Able to deliver highest standards of customer service
Strong problem solving and creative skills
Understand the extended enterprise and have an
appreciation for value creation based on understanding of overall vision for
the business
Qualifications
Minimum of 12 years of sales and business development
experience with increasing levels of responsibility
Proven track record of leadership in a dynamic and
innovative environment, preferably in a tech or platform-based startup.
Strong understanding of the automotive industry and
its value chain.
Exceptional strategic thinking and decision-making
skills.
Excellent interpersonal and communication abilities.
Financial acumen and the ability to manage budgets.
Demonstrated experience in building and leading
high-performing teams.
A deep commitment to innovation and user
satisfaction.
How To Apply
