Job Purpose
Reporting to the Head of Credit, the Debt Recovery
Manager will be responsible for effectively managing the Bank’s debt recovery
activities to ensure timely collection of all monies due.
Key responsibilities and accountabilities
Plan and implement collection strategies and
make recommendations on new techniques of collection to reduce bad debts.
Ensure controls and compliance with corporate
policies and maintenance of necessary books of accounts, meeting time and
accuracy norms and preparing reconciliation.
Prepare bad debt reports and draw these to the
attention of the management with recommendations on actions to take to minimize
risk.
Ensure debtors’ accounts are managed
accurately, statements issued on time, reconciliation issues are addressed
effectively and debtor’s aging lists are prepared and submitted in a timely and
accurate manner.
Ensure that appropriate records of bad debts and collections are appropriately maintained and updated on a regular basis.
Establish and manage commercial arrangements
with third parties for the recovery of bad debt,
Contact/ visit customers with outstanding
accounts so as to collect outstanding monies and minimize loss.
Issue demand and reminder letters to customers
with overdue accounts and maintain all debtor correspondence; initiate and
follow through legal proceedings in line with the Bank’s policy.
Manage and develop staff.
Prepare reports on collections and figures of
delinquencies to inform management.
Qualifications and Competencies
Holder of a Bachelor’s degree in Finance,
Commerce, Economics Accounting, Banking or any business related field.
Possession of professional qualifications in
Credit Management will be added advantage
Should have at least seven years’ experience in
debt recovery in a Bank or Financial Institution, three of which should have
been in a supervisory role.
Should have thorough knowledge of legislation
relating to lending and lending portfolio management.
Should have excellent knowledge of data
analysis and Microsoft Excel skills.
Should have excellent inter-personal,
communication and negotiation skills.
Should have strong leadership and people
management skills with demonstrated competencies in championing high
performance management.
Should have excellent planning, organization,
problem solving and analytical skills.
How To Apply
Qualified and interested candidates who meet the
above requirements should send their application in HARD COPIES ONLY quoting
the title of the position applied for on the cover letter and envelope,
together with detailed Curriculum vitae, copies of certificates and the contact
information of three referees to:
The Head of Human Resources
Consolidated Bank of Kenya Limited
P.O. Box 51133 – 00200
NAIROBI
All applications should be sent through the above
address ONLY, and received no later than 5.00 p.m. on Wednesday, 19th
June 2024. Only selected candidates will be contacted.