Job Title: Customer Service Representative
Hiring Organization: Lilwa Delivery
Location – Locality: Nakuru
Location – Region: Kenya
Industry: Service
Job Type: Full Time
Salary: KES
Date Posted: 05/31/2024
About
Lilwa Delivery
Lilwa
Delivery, a brand of Nakibolis Heirs Limited, is your trusted last-mile
delivery partner serving the Lake Basin region and beyond. We specialize in
fast and reliable doorstep deliveries to households in Kisumu, Kakamega,
Eldoret, Nakuru, Bomet, Narok, Migori, Busia, Kericho, Bungoma Town, and
neighboring areas. Our mission is simple: to enable small businesses to reach
their customers faster and more efficiently, while providing convenient and
affordable delivery services for residents. With Lilwa Delivery, you can expect
top-notch service that goes beyond expectations. Discover the convenience and
reliability of Lilwa Delivery, the heart of Bungoma Town’s delivery services.
Our dedicated team of trained and contracted riders ensures that your deliveries
are handled with care and professionalism. Plus, all our riders are covered by
medical insurance and earn 200% above the median wage in Bungoma.
Responsibilities:
Responding
to customer inquiries via phone, email, and chat
Resolving
customer issues in a timely and professional manner
Providing
product information and assistance
Requirements:
Strong
communication skills
Customer
service experience preferred
Ability
to multitask and prioritize tasks
