Credit Administration Officer Job in Kenya

Job Purpose

To manage the credit documentation process for facilities granted to customers by the bank and to ensure that all credit is adequately and continually secured before disbursement and during the lifetime of the facility. In addition to this, the role-holder will undertake any other duty as assigned by the Manager – Credit Administration or Director- Credit Risk Department.

Key Duties and Responsibilities

Securities Quality Assurance & Administration:

Receive documents from the disbursement officers and validate the same to ensure conformity to set standard. Any deficiencies to be highlighted and communicated to the relevant parties for remedial action to be taken.

Maintain proper diaries to monitor compliance with respect to renewable securities such as guarantees, valuation reports, insurances, land rent and rates.

Follow up with branches and all business units to ensure 100% compliance with respect to insurance renewals, payment of rent and rates and revaluation of securities.

Facilitate release of securities in line with the laid down procedures.

Update the securities register in T24 with new securities and security release as well to ensure accurate record of security details in the system.


Filing security documents and other credit related documents in a systematic manner to ensure ease of retrieval whenever need arises.

Ensure safe custody of all securities documentation in the designated holding areas/strong rooms

Control lodgment and withdrawal of securities documentation from the designated holding areas/strong rooms

Ensure adherence to dual control system in accessing the securities vault and other holding areas

Maintain a well updated securities movement register

Attend to queries relating to securities and documentation such as request for copies of documents

Customer Service:

Respond to all queries relating to clearance of facilities for drawdown and perfection of securities

Ensure prompt and precise respond to customer queries via email and phone in line with set customer service standards.

Compliance & Policy Implementation:

Ensure compliance with internal policies and procedures relating to lending and other areas that touch on day to day operations.

Actively participate in all audit processes and ensure the department achieves a satisfactory rating both in internal and external audits.


Academic Background

Bachelor’s Degree in Commerce – Finance Option

Professional Course – Certified Public Accountant (CPA) – Section 6

Work Experience

At least 2 years’ experience in advances securities, lending, credit administration, debt management or any other area that involves critical use of analytical skills within the bank.

Experience with NTSA operations and MPSR an added advantage.

Skills and Competencies

Legislation: familiarity with legislation governing perfection of securities and requirements by regulating bodies

Technology skills: Computer literate with proficiency in MS Office.

Knowledge of Business Environment: Must understand local and global dynamics of the business environments facing customers.

Results Oriented: Be able to have a personal drive to achieve set goals enthusiastically

Personal Ethics: Must possess a high level of integrity.

Decisive and Independent: Ability to work independently, consult and clarify where necessary and make informed decisions.

Interpersonal Skills; Excellent interpersonal skills, with the ability to establish and develop relationships

Proactive Initiator: Must be pro-active, a self-starter and have the ability to anticipate and advice on strengths, weaknesses, opportunities and threats.

Team work; Ability to work through teams, deliver high quality work within deadlines, and to meet team objectives

Communication Skills: Excellent communication skills both written and oral, including the ability to convey ideas and positions clearly

How To Apply

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