Job Title: Assistant Customer Care Officer
Hiring Organization: Open University
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Education
Job Type: Full Time
Salary: KES
Date Posted: 06/06/2024
Duties
and Responsibilities
The
duties and responsibilities shall include but are not limited to:
Compiling
daily records of visitors;
Providing
relevant information to visitors;
Responding
to visitors queries and telephone inquiries;
Recording
and confirming visitor’s appointments;
Recording visitor’s personal details;
Receiving,
guiding and directing visitors to designated offices and areas;
Issuing
visitors passes; making seating arrangements; and
Tagging
VIP seats during official and government functions.
Requirements
for Appointment
For
appointment to this grade, one MUST have:
Advanced
or Professional Certificate in any of the following fields: Customer Service,
Public Relations, Hospitality Management, International Relations and
Diplomacy, Communication Management, Event Management, Front Office or
equivalent qualification from a recognized institution. OR
Served in
the grade of Reception assistant grade 4 for 3 years.
Certificate
in computer application skills.
