Travel Consultant Job in Kenya

Job Brief:

We are looking for a Travel Consultant with great enthusiasm for traveling. He\she will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Accountabilities & Responsibilities

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.

Diagnose the clients specifications and wishes and suggest suitable travel packages or services

Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)

Collect deposits and balances

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Handle unforeseen problems and complaints and determine eligibility for money returns

Attend conferences to maintain familiarity with tourism trends

Create and update electronic records of clients

Maintain relationships with key persons

Keep financial statements and documents

Reach the revenue and profit targets

Skills & Knowledge
Educational Qualifications:

Diploma/Graduate/ Tourism Graduate Preferred.

Candidates who are enthusiastic with good communication skills.

Total Years of Experience:

2+ years of relevant experience

Functional Skills

Experience within the Tourism Industry

Proficiency in English; knowledge of additional languages is an advantage

Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)

Exemplary sales skills and customer oriented approach

Extensive experience in the travel industry and good geographical knowledge.

Behavioural Skills

Self-motivated and able to work on own initiative

Confident and mature approach to dealing with people

Good negotiation skills

How To Apply

Interested and qualified candidates can send their CVs to