Territory Manager Job in Kenya

Responsibilities

Coordinate all recovery operations in the assigned territory as aligned with recovery targets

Leverage on available data on territory performance as per all performance metrics to identify risk areas

Advice on difficult repossession cases to support closure

Maintain the Repossession List at acceptable level by ensuring that the Recovery Managers assign  the bikes to the relevant Recovery Offices without delay.

Approve all  the recovery costs incurred during recovery and transfer of assets which will include Petty Cash and EER

Attend to escalations to ensure Recovery Managers and Officers are fully supported in their recovery efforts

Create a professional working relationship with both internal and external  stakeholders for the purpose of getting assistance when necessary, in the course of work


Monitor the recovery budget vs actual on a monthly basis for the relevant area.

Coordinate documentation management for assigned region to ensure full compliance with all relevant documentations policies and guidelines

Monitor Territory compliance levels against all guidelines and policies to manage risks

Coordinate people management processes in assigned territory which will include performance management, training, coaching, safety, and employee relations, in consultation and with support from HR

Identify and recommend new ways of working to continuously improve efficiency, productivity and both our internal and external customer experience

Cascade communication on any changes in policies, schedules and product knowledge to the team.

Qualifications

Bachelor’s Degree in a Business-related field.

At least 5 years of relevant experience with 2 years at supervisor level

Must have a valid motorcycle license and must have at least 1 year riding experience

How To Apply

Click here to apply