Sales Support Specialist Job in Kenya

Responsibilities:

You will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions.

You will assist in administration and planning of sales contracts as per specifications and expectations.

You will collect information and customer data to support sales teams with identification/ qualification of leads and preparation of quotations and contracts.

You will draft standard commercial documentation such as sales contracts and maintenance agreements to support sales.

You will answer queries on stock and shipment of orders and deal with customers/ sales teams including informing customers about shortages, expected delivery dates, price changes, etc.

You will follow up on orders and resolve problems related to orders

You will collate feedback from post implementation review and prepare reports on customer complaints, delivery/ service problems, customer satisfaction, etc.


You will compile reports and statistics for supporting sales teams in conducting business reviews.

You will periodically update sales price tables and prepare reports and statements regarding sales efficiency.

You will support pre- and after-sales activities.

You will explain facts, policies and practices related to job area.

You will support and interact primarily with colleagues of own sub-function.

You will develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.

Qualifications:

Bachelor’s Degree or equivalent experience/qualification

2 years’ experience

We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.

Possible further career development

Competitive salary

How To Apply

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