Rent Collection Executive Job in Kenya

Job Title: Rent Collection Executive

Hiring Organization: Corporate Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Real Estate
Job Type: Full Time
Salary: KES
Date Posted: 05/22/2024

Reporting to: Senior Field Officer,
Gross Salary: Kshs 50,000,

Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs or escalates client (landlord/tenant) client requests to the senior field officer.

Key Responsibilities

Tenant management: From onboarding/lease to tenant exit/move-out in liaison with the senior field officer including handling/resolving the tenant complaints, inquiries and requests

Rent Management: Ensure timely payment of all rent on or before the first (1st) day of every month

Business development: Participate in growing the business by bringing in new clients in liaison with the senior field officer

Client management (complaints, requests, inquiries)

Landlord Payments: Ensure landlords (statements/returns) are paid within the timelines provided in their respective service contracts in liaison with the senior field officer

Property Occupancy: Let out the properties to capacity

Adherence to the Standard Operating Procedures;

Repairs & Maintenance: Inspect property conditions and coordinate maintenance, cleaning, repair activities in liaison with the supervisor and or landlord

Utility Services: Ensure all services are available to tenants and report any interruptions for restoration. Ensure tenants utility services consumptions are metered and charged. It will be the responsibility of the field officer follow up payment of the charges along with the monthly rent.

Timely reporting of all/any incidences affecting the properties to the clients through the senior field officer

Any other or further duties as is necessary

Key Qualifications

A bachelor of commerce degree or other business degree from a recognized university

A bachelor’s degree in Real Estate will be an added advantage

Experience in real estate.

Diploma in business related course coupled with proven work experience will be considered

KCSE mean grade C+ minimum

Fluent in spoken and written English.

Computer literacy; working knowledge of MS Office suite

Ability to operate and understand personal computer functions and company utilized software packages

Proven work experience as a property field officer or similar role

Excellent communication skills, both verbal and written

Strong organizational and time management skills with ability to prioritize wisely

Good customer relationship management skills

Excellent interpersonal and conflict resolution skills

Good understanding of basic accounting practices

Knowledge of on-site maintenance requirements, including dealing with vendors and contractors

Commit to professional development and career growth

Undertakes to perform above duties in strict compliance with the Company policies and all other applicable local and/or international laws

How to Apply

Gross Salary: Kshs 50,000

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Rent Collection Executive – Real Estate) to before 31st May 2024