Job Brief.
You will be responsible for serving the public,
whether welcoming people in person at the reception, by phone and email. You
will make appointments, provide information and guide the movement of people
and visitors.
Responsibilities
Effectively manage incoming and outgoing switchboard
calls. All calls for the entire organization are centralized to be received at
Head Office Switchboard.
Handle walk-in Clients.
Updating Temporary Door Passes monthly status from
the register
Ensure the reception lobby, trophy and cabinets are
clean
Place order for stocks, i.e. Drinking water from and
toiletries on a timely basis to avoid stock outs in liaison with cleaners.
Ensure the telephone lines are in good working order
and liaise with Global information systems officer on any problems service
requirements or maintenance
Ensure all electrical appliances (lights, bulbs,
switches etc) at the reception are working and ensure all maintenance issues at
the reception are fixed
Oversee work done by the cleaners ‘service provider
personnel
Check the licenses and work permits displayed at the
reception are up to date.
Minimum Qualifications
Diploma/ Bachelor in Business studies/Secretarial
At least 2 years related work experience in a busy
front office or Customer Service Centre.
Willingness to learn new things and step outside the
comfort-zone.
Strong communication skills, written and verbal.
Ability to Multitask
Computer literate.
How To Apply
Qualified candidates should send their CVs to jobs@employd.co.ke with the subject
line Receptionist. Only shortlisted candidates will be
contacted.
