Receptionist Job in Kenya

Job Brief.

You will be responsible for serving the public, whether welcoming people in person at the reception, by phone and email. You will make appointments, provide information and guide the movement of people and visitors.


Effectively manage incoming and outgoing switchboard calls. All calls for the entire organization are centralized to be received at Head Office Switchboard.

Handle walk-in Clients.

Updating Temporary Door Passes monthly status from the register

Ensure the reception lobby, trophy and cabinets are clean

Place order for stocks, i.e. Drinking water from and toiletries on a timely basis to avoid stock outs in liaison with cleaners.

Ensure the telephone lines are in good working order and liaise with Global information systems officer on any problems service requirements or maintenance

Ensure all electrical appliances (lights, bulbs, switches etc) at the reception are working and ensure all maintenance issues at the reception are fixed

Oversee work done by the cleaners ‘service provider personnel

Check the licenses and work permits displayed at the reception are up to date.

Minimum Qualifications

Diploma/ Bachelor in Business studies/Secretarial

At least 2 years related work experience in a busy front office or Customer Service Centre.

Willingness to learn new things and step outside the comfort-zone.

Strong communication skills, written and verbal.

Ability to Multitask

Computer literate.

How To Apply

Qualified candidates should send their CVs to with the subject line Receptionist. Only shortlisted candidates will be contacted.