Job Title: Program Manager
Hiring Organization: Corporate
Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Financial
Job Type: Full
Time
Salary: KES
Date Posted: 05/02/2024
Our
client is seeking to hire a Program Manager who will be responsible for the
delivery of company projects from end to end. Day-to-day tasks will include
project planning, project management, coordinating training events,
communication, content management, team support, reporting, and stakeholder and
community management.
Responsibilities:
- Program
Management
- Managing
the project plan, using project management and communication tools.
- Regular
updates of the project plan, reporting on progress, and adjusting the
project plan where necessary.
- Supporting
the team in shaping, maintaining, and improving project management
processes.
- Keep
track of key program milestones, reporting requirements, and deliverables
to ensure the program is delivered in line with the program plan.
- Ensure
all tracking sheets, invoicing, and payments are up to date.
- Maintain
program calendars, ensuring all activities are properly planned and
executed.
- Coordinate
program logistics, including scheduling meetings, workshops, and
events.
- Coordinate
networking events.
- Business
development support.
- Data Management
- Prepare
and coordinate the program documents related to the milestones including
program guidelines, presentations, and reports.
- Maintain
program databases in the shared drive, ensuring accurate and up-to-date
project and participant information.
- Ensure
relevant data is being collected, maintained, and stored throughout the
program.
- Support
any research surveys conducted by the team or partners.
- Project
Reporting
- Prepare
reports specifically on projects’ progress, tracking cohort participation
and engagement.
- Draft
clients and stakeholder reports, collate input from relevant team members
and finalize and present to the client where necessary.
- Research
- Research
of best practice / relevant industry standards in relation to client
briefs.
- Understand
the target market and contextualize the program design and
implementation.
- Research
potential program partners and collaborators.
- Product Design
- Support
across program brainstorming and design in relation to user experience,
technology, and best practice
- Content
Management
- Responsible
for content research and development, content review, drafting manuals,
editing, proofreading and development.
- This
may include contributing to briefs, blogs, and posts.
- Ensuring
cohorts can access the relevant learning material and platforms.
- Events and
Training
- Planning,
execution, and marketing of events and training courses. These events
include webinars, training, questions and answer sessions, networking
events, startup showcases, and conferences.
- Communicate
with the trainers, speakers, and coaches to block the training dates and
participate accordingly.
- Set
calendar invites and have dry-run meetings to align and contextualize the
sessions.
- Keeping
a record of Non-Disclosure Agreements, Attendance registers, photography,
and videography consent, meeting recordings, and other survey data
- Program
Marketing
- Support
the rollout of social media and or Communications campaigns in line with
the client’s requirements and with the marketing manager.
- Liaise
with the marketing manager and other stakeholders when marketing material
is needed or when marketing opportunities arise.
- Community
Management
- Creation
and management of project cohort communities including recruitment,
selection, onboarding, support, and engagement.
- Deliver
community management communication and engagement plan so that there are
consistent value-adding contact points with the community (and provide
content for this, where required).
- Function
as an empathetic and responsive point of contact and support for program
participants.
- Monitor
community feedback and sentiment and suggest adjustments and additions to
the program.
- Manage
and keep active WhatsApp groups.
- Coaching
- Developing
a coaching strategy.
- Consulting
the broader team on suitable mentors and sourcing the coaches.
- Liaise
with the coaches and participants to book their coaching sessions.
- Track
the sessions attended booked and in progress. Maintain a centralized
system or database to track coaching sessions.
- Generate
regular reports summarizing coaching session activities including metrics
such as the number of sessions conducted, attendance rates, and
participant feedback.
- Provide
insights into the effectiveness of coaching sessions and any emerging
trends.
- Overseeing
project administrator on scheduling sessions.
- Stakeholder
Management
- Stakeholder
mapping and management, including planning and attending stakeholder
meetings.
- Consultancies
and supplier management, ensuring deliverables are met in a timely manner
and with the expected quality.
- Management
and running of regular stakeholder and project meetings including
agendas, capturing actions points and following through for the next
steps.
Qualifications
and skills
- Bachelor’s
degree in Business Administration or related field.
- Masters
in Project Management or related field
- Certification
in Project Management is advantageous.
- Minimum of 5
years’ experience in leading impact-driven programs.
- A deep
understanding of the entrepreneurial and investment ecosystem is
advantageous with at least 2 years.
- Skilled
at using a range of digital/online collaboration tools and are comfortable
working remotely at least part of the time.
- Experience in
developing learning content and facilitations of training.
- Excellent
report writing skills.
- Experience
in community and stakeholder management in the innovation and
entrepreneurial space.
- French
level B1 is advantageous.
How to
Apply
Gross
Salary: Ksh 100k – 150k
If you
are up to the challenge and possess the necessary qualifications and
experience; please send your CV only quoting the job title on the email subject
(Program Manager – Financial) to jobs@corporatestaffing.co.ke
before 12th May 2024
