Operations Officer Job in Kenya

Job Title: Operations Officer

Hiring Organization: Centre for Agriculture and Biosciences International
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Non Profit
Job Type:
Salary: KES
Date Posted: 05/21/2024

CABI (Centre for Agriculture and Biosciences International) is an international not-for-profit organization that improves people’s lives worldwide by providing information and applying scientific expertise to solve problems in agriculture and the environment.

The Role:

The position holder will support the coordination of operational activities for CABI Africa to ensure the efficient and effective delivery of services at the different centres in the region (Kenya, Ghana, Uganda, Zambia).

Key Accountabilities:


Oversee day-to-day operational activities, ensuring efficient and effective delivery of services across the region.

Oversee the organisation and coordination of meetings, workshops and conferences

Provide support in procurement planning and ensuring timely delivery of planned procurements

Train on and enforce standard operating procedures (SOPs) across all operational activities, identifying areas for

improvement and recommend changes to enhance efficiency and effectiveness.

Effectively manage relationships with service providers, negotiating and maintaining service level agreements, fostering strong business partnerships between CABI and its suppliers for mutual benefit.

Implement a centralized system for filing and contribution of operations’ documents across the Africa Centre, streamlining document management for better efficiency.

Supervise the acquisition, custody, usage, and maintenance of assets and facilities ensuring optimized resource utilization and minimization of costs.

Support the preparation of regular reports on operational performance, including metrics, trends, and challenges

Support the adherence to protocol related requirements across all operational countries

Provide supervision and guidance to direct reports and support team members, fostering a collaborative and productive work environment

Complete a broad range of administrative tasks that facilitate the effective flow of information across the organisation.

Collaborate with other departments to enhance operational processes and overall efficiency.

Take on other duties as may be assigned.

Education & Qualifications

Bachelor’s degree in Business Administration, Operations Management, or a related field.

Minimum 5 years of relevant experience in operations management, administration, or a similar role.

Experience in a supervisory role is preferred

A Master’s degree in Business Administration is desirable

Lean Six Sigma Certification is desirable

Training or certification in project management is beneficial.

Knowledge & Skills

Strong understanding of operational processes, procedures, and best practices.

Excellent organizational and time-management skills.

Strong analytical and problem-solving skills.

Strong attention to detail and accuracy.

Effective communication and interpersonal skills.

Knowledge of market dynamics, country regulations and business practices, supplier networks and

Proficient in Microsoft Office Suite and financial software.

Personal Characteristics

Self-motivated, adaptable, well-organized and able to work with minimal supervision

Ability to prioritize among multiple competing requests;

Results focus on work planning, execution of tasks, and reporting

Detail-oriented with a focus on accuracy and quality.

Flexible and adaptable to changing priorities.

Creative and Innovative in carrying assigned duties

Unquestionable Integrity

Ability to work independently and collaboratively in a team.

Ability to manage workload and meet deadlines

Capacity to build effective relationships with programme stakeholders

Ability to work with people from diverse nationalities.

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