Operations Officer Job in Kenya

The FCS Africa team is seeking a highly motivated and experienced Operations Officer to be the thematic lead for Conflict Sensitivity to support IFC’s roll out of conflict sensitivity tools, knowledge and operational solutions in FCS markets. The role will work with the FCS Leads for Domestic Private Sector and Forced Displacement across frontier markets in Africa to develop innovative approaches to doing more responsible and sustainable investments and maximize positive impact in FCS.

The role will report to the Chief Investment Officer and Head of Fragility for Africa.

Duties And Accountabilities

The Conflict Sensitivity Lead will be responsible for:

Product level research and development:

Lead the integration of conflict and fragility lens for private sector into core diagnostics, strategy and analysis, and targeted advisory and investment project design, due diligence and monitoring.

Piloting client conflict sensitivity support and tools to targeted projects in FCS markets.

Development of conflict sensitivity screening tools for projects in collaboration with other WBG teams, such as IFC Environmental, Social and Governance teams and the WB FCV teams in the area of Risk and Resilience Assessments.

Staff enrichment:


Development of lessons learned on conflict sensitivity approaches, tools and fragility lens application for internal WBG audiences.

Deliver training and capacity building on conflict sensitivity for internal audiences.

Thought leadership with partners:

Development of common approaches, tools and learning with DFIs and partners on conflict sensitivity.

Developing and contributing to internal and external knowledge products:

Development of external guidance and learning to inform private sector fragility lens application and good industry practice in collaboration with other WBG teams and external partners.

Support to broader FCS Africa and FCV Reporting and knowledge sharing.

Core Competencies

Demonstrated thematic knowledge and leadership of conflict sensitivity concepts and application to DFI private sector investments in FCS.

Familiarity with quantitative data for conflict analysis and contextual risk indices, with a key attention to detail. Knowledge of social sciences research methods and ability to produce high quality analysis using credible qualitative and quantitative data sources.

Significant operational experience in implementing conflict sensitivity practices and project-based approaches.

Understanding of IFC and WBG products and approaches to conflict sensitivity (dashboards, analytical tools, operational approaches) and opportunities for cross organizational collaboration.

Ability to design and lead efforts to develop client offerings that reflect in-depth knowledge of conflict sensitivity and understanding of how to develop a business case to the client.

Ability to design research and analytical projects to credibly produce new understanding of conflict sensitivity or potential opportunities to unlock client facing work.

Demonstrated ability to work collaboratively with E&S teams and country and regional teams in the design of client solutions that have sustainable impact and incorporate lessons learned.

Demonstrated ability to mentor and coach other members of the FCS team on conflict sensitivity.

Selection Criteria

Master’s Degree in a related field or area of expertise specific to a sector, subject matter, or industry specialty.

Minimum of ten (10) years’ experience in data analysis, social sciences research, and project operations, including ability to undertake complex research on country and conflict risks and applying those to projects on the ground.

Experience working with Development Finance Institutions, with a good understanding of IFC Performance Standards and business requirements is preferred.

Experience in analyzing contextual risk, fragility and conflict trends in FCS markets and translating this for private sector audiences, particularly in African countries.

Fluent in English, strong knowledge of French preferred.

Excellent knowledge of Word, PPT, Excel and ability to manage WBG dashboards.

How To Apply

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