Job Specifications
This
is the entry and training grade for Diploma holders in this cadre. An officer
in thislevel will work under the guidance of a senior officer.
Duties and responsibilities at this level will entail assisting in:
- Overseeing the operation of customer care desks;
- Ensuring customers provide feedback either manually or
electronically;
- Attending to reception telephone line;
- Receiving and ushering in guests to the designated offices;
- Maintaining daily records of customers’ details;
- Facilitating in the organization of events; and
- Responding to customers’ inquiries.
Person Specifications
For
appointment to this grade a candidate must have:
- Diploma in Customer Service, Communication, Public Relations
or equivalent qualification from a recognized institution;
- Proficiency in computer applications; and
- Fulfilled the requirements of Chapter Six (6) of the
Constitution.
Skills
and competencies
- Interpersonal relationship skills;
- Communication skills; and
- Ability to work in a team.
How
To Apply
Interested
and qualified candidates should apply and attach copies of certificates and
detailed Curriculum Vitae with names of at least three referees with their
telephone contacts to the address indicated below or through info@kenttec.go.ke so as to be received on or
before 21 st May 2024.
Hard
copies of the applications can be delivered at the Council’s Headquarters, 3rd
floor, Crescent Business Center, Parklands.
All
applications should be marked with the serial number of the position applied
for on top of the envelope.
KENTTEC
is an equal opportunity employer committed to diversity and gender equality.
Woman, Youth and Persons with disability are encouraged to apply.
ONLY shortlisted candidates will be contacted. Any form of canvassing will lead
to automatic disqualification.
Successful candidate will be required to satisfy the requirements of Chapter
Six (6) of the Constitution of Kenya on Leadership and Integrity by submitting
current clearance certificates from the following institutions:
- Kenya Revenue Authority (Tax compliance certificate)
- Directorate of Criminal Investigations (Certificate of Good
Conduct)
- Higher Education Loans Board (HELB)
- Ethics and Anti-Corruption Commission (EACC)
- Approved Credit Reference Bureau (CRB).
The
Chief Executive Officer,
Kenya Tsetse and Trypanosomiasis Eradication Council,
P.O.BOX 66290-00800,
WESTLANDS.