Mission Statement for the Role:
To
develop, engage with, and maintain all aspects of the communities we serve,
from developing relationships in each location to maximizing sales
opportunities, minimizing network infrastructure costs, and creating Impact in
all areas we serve.
Overall Responsibility:
This
position is responsible for implementing market expansion strategies as well as
building and sustaining key relationships with a wide variety of internal and
external stakeholders including key state officers, local government officials,
community leaders, organized community group members, customers and potential
tower hosting building owners including their caretakers. The role’s goal is to
ensure that all building contracting activities are done as per process and
early enough to support tower, MTU, Uko poa! service and other network works
for a smooth and efficient network launch.
People:
No
direct reports, managing community relationships is paramount
Financial:
- Lowest overall costs of network
infrastructure per network distribution point.
- Lowest cost of school acquisition
- Lowest cost poa! street location
acquisition
- All landlord payments are on time, with
100% uptime
Key SMART Results for A-Player Success
- Ensure a final “Go/No Go” market
assessment in any new areas to ensure all desktop, technical and
research-based analysis is complemented with on-the-ground validation – Q4
2024
- Understand and communicate the “informal
community dynamics” by getting deep into each community and their leaders
and understanding the challenges and opportunities for Poa! – Q4 2024
- Ensure the lowest cost per tower
commercial deals for all deployments of the network by negotiating within
the constraints set by the company to ensure the best value commercial
deals for the business at all times both on the supplier and customer side
– Q4 2024
- Accurate and daily periodic performance
reporting of network expansion activities including findings and insights
that shape expansion strategies – Q4 2024
- Ensure that all major sambazas in a
community are identified and known in person and have had documented
conversations with all about the wholesale provision of capacity to them –
Q4 2024
- Identify strategic high traffic areas and
contract businesses in the areas for Street Wi-Fi service – Q4 2024
- Ensure successful negotiation (within the
constraints set by the company), acquisition, and contracting of a minimum
of 60 buildings per month in your assigned network for success – Q4 2024
- Achieve zero conflicts and
misunderstanding with the communities we serve and other third parties by
ensuring 100% compliance to the written down community engagement
processes and procedures – Q4 2024
- Identify community group provision of
services (e.g. free internet to Schools) in place with the relevant
parties – Q4 2024
- Ensure poa! has a number of community
organizations in place and installed with poa! services as directed by the
Head of Sales – Q4 2024
- Play a lead role in identifying strategic
high footfall areas for Street Wi-Fi service- Q4 2024
- Achieve zero network downtime as a result
of community-related reasons, e.g. building running out of tokens for
power – Q4 2024
- Work collaboratively in events,
monitoring and building relationships with community stakeholders and
influencers within the assigned network – Q4 2024
Level of management experience
required (Mandatory & Nice to Have):
A
minimum of 2 years experience working in low-income communities, preferably on
community projects and field sales assignments.
Department stage of development
where this role sits (starting, preparing for scale, scaling, mature):
Preparing
for scale-up
Key Competencies
- Ability to work independently, prioritize
tasks, and manage time effectively – H
- Poa attitude -Has Poa! values all over
them – H
- Be a self-starter capable of taking on a
role with minimal supervision and guidance and delivering them to a
successful conclusion – H
- Excellent negotiation skills – H
- Knowledgeable in how local authority,
government, and communities run their affairs with an appreciation of
minimum legal requirements affecting relationships of the role – H
- Exceptional interpersonal skills with the
ability to own and manage both internal and external communication – H
Mandatory Criteria (with no
exceptions to hire)
- Must have worked in the fast-growing tech
services sector with not less than 2 years experience in market expansion
and community-related work – new market acquisition, market analysis, and
research
- Must have a minimum of a college diploma
in academic qualifications
- Must have fieldwork experience in
operating with informal communities
How To Apply