Community Engagement Facilitator Job in Kenya

Job Title: Community Engagement Facilitator

Hiring Organization: Danish Refugee Council
Location – Locality: Nairobi
Location – Region: Kenya
Industry: NGO
Job Type: Full Time
Salary: KES
Date Posted: 05/21/2024

Overall purpose of the role:

Under the technical supervision of the Project Coordinator, the Community Engagement Facilitator (CEF) will play an important role in the accountability and transparency of contributing to the field level implementation of an Economic Inclusion and Social Protection 3 years funded project by BPRM in Nairobi county and hopefully in its expansion to Nakuru and Mombasa subject to funding availability and intervention outcomes including lessons learned in its Nairobi implementation in year one. The responsibility of the CEF is to support cross-sectoral plans or activities in the DRC Urban Program community engagement efforts, in line with the organization’s strategy which seeks to assist refugees and the displaced persons to protect their rights and empower them towards a better future.

The International Labour Organization (ILO) with the United Nations Refugee Agency (UNHCR) and the Danish Refugee Council (DRC) have come together to work on a project that will seek to promote pathways to economic inclusion and social protection for urban refugees and host communities in Kenya. The role will include activities related to awareness-raising of DRC urban program work, outreach, promote community participation and feedback in all stages of project implementation as well as support to enhance community capacities initiatives and share recommendations on how to better integrate community engagement strategies between DRC urban projects and organizational sectors for purposes of ensuring DRC urban program and its stakeholders’ agenda are met.


Conduct outreach to target communities served by DRC Urban Program as well as mobilize them to participate in project plan and activities.

Provide support to project officers/teams in implementing and reporting on field level community engagement activities.

Support project teams to identify and engage community members to participate in project deliverables.

Contribute to strengthen DRC urban program community engagement strategies by providing recommendations to the supervisor.

Support in the identification of community needs for capacity development and contribute to conduct trainings.

Facilitate the access of communities and relevant stakeholders to DRC feedback mechanism.

Identify, cultivate relationships and coordinate with fellow community engagement facilitators or outreach officers in the urban refugee and host communities’ context/or space that fit or is aligned to DRC urban program work and values.

Constantly gather relevant and vital information to the urban program work and share such with immediate supervisor for reflection and appropriate programmatic action.

Experience and technical competencies:

1 year of proven and demonstratable experience in supporting economic inclusion/or livelihoods and social protection programming in an International NGO’ or other relevant agency

Good understanding of project cycle management

Experience in contributing and facilitating capacity development/training for communities.

Computer literacy, good analytical and reporting writing skills.

Skillful and diplomatic in networking with communities and local authorities as well as partrners in urban refugee environment.

Ability to perform under programmmatic and contextual pressure and to meet deadlines.

Good time management, organziational and planning skills.

Good communication and consultative skills.


Diploma in social science or related field – degree an added advantage.

Fluent in written and spoken English, Swahili and at least one language spoken by the refugees in urban -Nairobi and its environs is an added advantage (Somali, Oromo, Congolese etc)

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