Branch Manager Job in Kenya

Job Title: Branch Manager

Hiring Organization: Rafiki Microfinance Bank
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Microfinance
Job Type: Full Time
Salary: KES
Date Posted: 04/30/2024

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.

Purpose of the Job:

Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profitability in line with strategy of the bank.

Job Description

  • Implement business development strategy to grow liabilities and assets at branch level
  • Formulate and implement branch business plans, forecasts and budgets and ensure control and reviews.
  • Support marketing initiatives and give feedback on products performance in the branch markets
  • Cross-sell and upsell new business partnerships to increase income streams to the branch and the bank in general
  • Ensure compliance with both internal and external regulatory requirements
  • Review and report any Money Laundering risks associated with business processes and existing customer base.
  • Develop the branch business strategy in line with the corporate strategy.
  • Implement the Bank’s business development strategy at branch level including growth in customer base, NFI, liabilities and assets to maximize profitability
  • Oversee customer service delivery to maximize acquisition and retention.
  • Monitor and manage Operation and Business Risks to maximize profitability and reduce exposures.
  • Maintain security of staff and assets at the branch.
  • Provide leadership, direction and pace to branch team.
  • Build, develop and maintain a high performance culture.
  • Identify knowledge gaps and recommend training and mentoring initiatives.
  • Act as liaison between branch and other departments / units.
  • Ensure implementation and compliance with policies and procedures

Knowledge, Skills and Experience required for this Role

  • Bachelor’s degree banking or in a business related field
  • 7-8 years’ experience
  • Interpersonal skills
  • Organization and planning skill
  • Business networking skills
  • Attention to details
  • Negotiation skills
  • Presentation skills
  • Analytical skills
  • Integrity

How To Apply

Interested candidates are requested to send their cover letter and CV to quoting the position applied for on the e-mail subject on or before 7th May 2024 at midnight.