Job Title: Branch Manager
Hiring Organization: Rafiki
Microfinance Bank
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Microfinance
Job Type: Full
Time
Salary: KES
Date Posted: 04/30/2024
Rafiki Microfinance Bank is a place where creativity and positive
ambition are infectious. We are restless to win, to meet the changing needs of
our customers and unlock growth opportunities.
Purpose of the Job:
Reporting to the Head of Branches, the position will be
responsible for business development and operations, ensuring compliance, staff
engagement and business acquisition to grow profitability in line with strategy
of the bank.
Job Description
- Implement
business development strategy to grow liabilities and assets at branch
level
- Formulate and
implement branch business plans, forecasts and budgets and ensure control
and reviews.
- Support
marketing initiatives and give feedback on products performance in the
branch markets
- Cross-sell and
upsell new business partnerships to increase income streams to the branch
and the bank in general
- Ensure
compliance with both internal and external regulatory requirements
- Review and
report any Money Laundering risks associated with business processes and
existing customer base.
- Develop the
branch business strategy in line with the corporate strategy.
- Implement the
Bank’s business development strategy at branch level including growth in
customer base, NFI, liabilities and assets to maximize profitability
- Oversee customer
service delivery to maximize acquisition and retention.
- Monitor and
manage Operation and Business Risks to maximize profitability and reduce
exposures.
- Maintain
security of staff and assets at the branch.
- Provide
leadership, direction and pace to branch team.
- Build, develop
and maintain a high performance culture.
- Identify
knowledge gaps and recommend training and mentoring initiatives.
- Act as liaison
between branch and other departments / units.
- Ensure
implementation and compliance with policies and procedures
Knowledge, Skills and
Experience required for this Role
- Bachelor’s
degree banking or in a business related field
- 7-8 years’
experience
- Interpersonal
skills
- Organization and
planning skill
- Business
networking skills
- Attention to
details
- Negotiation
skills
- Presentation
skills
- Analytical
skills
- Integrity
How To Apply
Interested candidates are
requested to send their cover letter and CV to hr@rafiki.co.ke quoting
the position applied for on the e-mail subject on or before 7th May 2024 at
midnight.