Position Summary
The
Academic Administrator will be expected to provide a high level confidential
and professional administrative support. The role will act as a central point
of contact and provide all necessary support and assistance and ensure
efficient running of the Offices. In addition, the position holder is expected
to deliver effective office management, excellent customer care support and
effective handling of key stakeholders to Tangaza University College.
Key
Tasks and Responsibilities. (Detailed JD will be provided upon appointment)
- To be the first point of contact for students on all programme
related issues, provide them with information on course related matters,
manage responses to student queries and concerns and assist in dealing
with complaints received.
- Working with all stakeholders to ensure attendance, meetings,
inductions, communications are covered within the school and supporting
them with the day-to-day administration of the programmes.
- Liaise with Registrar’s office to ensure accurate registration
of students and proper student data records are kept
- Assist in the timetabling of classes in collaboration with
registry department.
- Liaise with various internal departments to ensure completion
of examinations office responsibilities.
- Provide clerical support in the production of programme
information, materials, teaching aids and general handbooks.
- Create and maintain accurate student records for all students,
in both paper and electronic formats, including liaison with the Registry
office.
- Ensures that the Human Resource office has an up-to-date list
of all the lecturers teaching each semester for preparation of contracts.
- Assists in the Post Graduate Directorate in Postgraduate
Defenses, Research Committee and Post-Graduate Committee.
Knowledge
& Experience
- Degree in Business Administration or any other related field
from a recognized institution
- A minimum working experience of 3 years working with senior
management staff.
- Must be highly proficient with Microsoft office systems and
other related software.
- Experience in a higher education institution is an added
advantage.
Skills
and Competencies
- Excellent Communicator, a good listener and key to detail
- A wide exposure, broad knowledge and up to date with current
University Affairs
- Able to take up emergency assignments and perform them
effectively
- Uphold sound work ethics and is highly disciplined
- Cultural awareness and sensitivity
- Possessing tenacious attitude, friendly, honest, trustworthy,
respectful and flexible
How
To Apply
Applicants
should enclose a Letter of Introduction, Curriculum Vitae, copies of relevant
certification and three (3) reference letters from recognized persons /
institutions indicating your daytime contacts to:
The
Human Resource and Administration Manager
Tangaza University College
P.O. BOX 15055-00509
NAIROBI
E-mail to vacancies@tangaza.ac.ke