Duties & Responsibilities
The Sales Intern
will play a key role in supporting the sales team by promoting and selling
exceptional guest experiences at our property. They will work closely with
Sales Managers and shadow Sales Executives to cultivate relationships with
wholesale, corporate/government/NGO clients as well as B2C business, to drive
business conversion across various segments.
- Support the sales team by
accurately reporting performance metrics and preparing presentations to
showcase sales achievements.
- Conduct competitor analysis to
track pricing strategies, product/service offerings, and marketing
initiatives.
- Prepare comprehensive business
proposals and contracts to facilitate client engagements.
- Ensure seamless event execution
by maintaining clear communication with guests regarding hotel services
and products.
- Follow up on payments and
deposits for booked business in accordance with company policies.
- Assist the sales team in
resolving guest inquiries and concerns promptly to ensure customer
satisfaction.
- Collaborate with the sales team
on daily activities, including follow-ups, cross-selling and up-selling
strategies, product launches, and providing direct sales support.
- Gather basic information from
various segments to expand the CRM database.
- Maintain organized sales records
and documentation.
- Generate innovative ideas to
enhance sales performance and contribute to ongoing sales strategy
refinement.
- Foster open communication within
the sales team, promoting constructive feedback and a supportive work
environment.
- Manage inventory and ensure
timely completion of all required paperwork to streamline business
operations.
- Cultivate positive relationships
with clients and guests to uphold the reputation of the business.
- Maintain efficient and detailed
notes in the PMS & CRM.
Qualifications
Your experience and skills
include:
- Diploma or degree in Business
administration, hospitality, sales, and marketing or a business course
- Strong computer skills and
knowledge of MS Office Suite Programs, Opera knowledge preferred.
- Excellent communication skills,
both written and verbal required.
- Strong interpersonal and
problem-solving abilities
- Ability to multitask.
- Previous attachment in Sales or
in hotel operations ( Banquets or Rooms Division) will be an added
advantage.
- Familiarity with virtual tools
for sales & customer engagement.
How To Apply