Fresh Life is an award-winning social venture based in Nairobi, Kenya. We undertake two exciting lines of work:
- We provide safe, sustainable
sanitation services to residents living in urban informal settlements of
Nairobi, Kisumu, and Eldoret using end-to-end non-sewered sanitation
solutions.
- We partner with cities to develop
and deliver safe sanitation and waste management for urban residents.
Using a systematic methodology, we match cities’ sanitation and waste
management needs with technology and service delivery models, and then
offer clear guidance on the steps that governments, funders, service
providers and technology developers can take to develop and implement
integrated service delivery systems.
Job
Location: Kisumu
About
the Role
We are expanding our franchise network, by identifying
and selling our sanitation products and services. We are looking for Sales Associates who
will be responsible for customer acquisition and retention and leading the
sales and customer life cycle.
Duties and Responsibilities
Meet
established sales targets, goals, and quotas within the assigned territory.
- Generate new leads every month.
- Ensure that 80% of the new leads
generated are converted.
- Ensure 100% retention of new
customers month-on-month.
Market
& Customer Expansion
- Establish plans and strategies to
expand the customer base in the assigned sales area.
- Mapping and data collection to
enable validation of a specific market territory.
- Maintain contact with clients in
the market area to ensure high levels of client satisfaction.
- Keep clear records of customer
details in alignment with our client processes to ensure adherence.
Support
and operations
- Report any operational issues
within their sales area.
- Execute sales support processes
to expedite the conversion of sales (FLR, issue GR forms, training, lease
agreement signing).
- Ensure 100% FLRs are conducted
accurately.
Qualifications
- Diploma or degree in any Business
or related field of study.
- 2-3 years of previous experience
in field-based sales i.e. Working in FMCG or previous knowledge of
informal settlements is required.
- Comfortable working in informal
settlements of Kisumu e.g. Nyalenda, Manyatta A,B, etc.
- Confident and persuasive
communicator (English and Swahili and the local language is required)
- Good interpersonal skills,
effective communicator, attentive to detail, strong problem-solving and
interpretation skills.
- Self-starter – Flexible and
adaptable, able to perform tasks without repeated instructions,
demonstrate sound work ethics.
- Demonstrable experience in
handling multiple customer demands, and target-based sales.
- Flexible and adaptable, able to
perform tasks without repeated instructions, demonstrate sound work
ethics.
Physical
Job Demands
- 90% of the job is field-based
mainly in working in the informal settlements presenting to Plot owners,
Institutions, and business people within Kisumu.
- Applicants must be physically fit
and can walk/ stand for long hours
- Applicant must have a working
smartphone to make use of our Sales App
- We will only consider candidates
based in Kisumu.
Application
Deadline: 2024-03-17
How To Apply