Key Responsibilities/Tasks
Leading and supervising wait staff.
Ensuring smooth service flow.
Handling guest inquiries and
complaints.
Maintaining a clean and inviting
dining environment.
Fostering teamwork and collaboration
among staff, promoting professionalism, and addressing any conflicts or issues
amongst the team.
Scheduling staff training, providing
feedback for improvement.
Managing inventory and supplies.
Cash handling and reconciliation.
Creating reports on sales, labor
costs, inventory levels, and other relevant data as required by the university.
Upholding all health and safety regulations to ensure a safe dining environment for all guests.
Representing the restaurant
professionally when interacting with vendors, delivery personnel.
Adapting to changing situations and
solving problems efficiently to maintain smooth operations.
Work closely with the chef to ensure
the restaurant is profitable.
Minimum Educational Qualifications and
Professional Experience
Diploma or certificate in food and
beverage service.
Experience; require at least 3 years
of experience as a waiter or waitress in a restaurant setting.
Excellent communication and
interpersonal skills.
Strong leadership and organizational
skills.
Attention to detail and accuracy.
Knowledge of food and beverage
service.
Fluency in English and Kiswahili.
Computer literacy: Familiarity with
basic point-of-sale systems and restaurant management software.
Professionalism and positive attitude.
How To Apply
If you have the requisite qualifications and experience
and desire to work as a team member in a modern, progressive, international,
and multicultural institution where you can make a difference, please apply
indicating in the subject line of the email address the postiion applying for.
Interested applicants must provide a cover
letter and a current CV, certified copies of educational certificates and
transcripts, names and addresses of three referees, current
salary and benefits, telephone and e-mail contacts by 5.00pm, Wednesday, March 27, 2024 to:
Director Administration,
United States International University – Africa,
P. O. Box 14634-00800, Nairobi, Kenya
Email: jobs-csob@usiu.ac.ke