Job Title: Operations Supervisor
Hiring
Organization: Corporate Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: FMCG
Job Type: Full
Time
Salary: KES 100k
Date Posted: 03/14/2024
Gross
Salary: Kshs 100k
Our
client is seeking to hire an Operations Supervisor who focuses on operational
excellence, resource management, and cross-functional collaboration to drive
the organization’s success. This person manages and handles the daily business
operations of the company, working closely with departmental managers and
supervisors to support the day-to-day activities of the organization, and is
also responsible for revenue and margins by executing sales strategies to meet
or exceed sales targets and revenue goals.
This includes ensuring that the company’s operations support the MD’s vision
and strategy. They also represent the face of the organization and are involved
in marketing and public relations communications, maintaining awareness of the
activities of the business in various individual departments. The operations
Supervisor often represents a bridge between the executive, departmental heads,
middle management, and lower-level employees.
Responsibilities
- Collaborate
with MD in setting and driving organizational vision, operations strategy,
and revenue and profit generation.
- Translate
strategy into actionable steps for growth, implementing organization-wide
goal setting, performance management, and annual operations planning.
- Identify
potential business opportunities and markets through market research
(expansion and sales departments) and conduct analysis.
- Use
financial techniques to improve sales revenue. Monitor sales progress to
ensure that corporate goals are being met. Prepare daily sales reports and
forecasts, and provide insights and recommendations for immediate
improvement.
- Prepare
and present business proposals, pitches, and presentations to management.
- Monitor
and analyze key performance indicators (KPIs) to evaluate the
effectiveness of business development efforts.
- Oversee
company operations and employee productivity, building a highly inclusive
culture that ensures team members can thrive and that organizational goals
are met.
- Support
to ensure effective recruiting, onboarding, professional development,
performance management, and retention.
- Support
to ensure compliance with national and local business regulations, and
take appropriate action when necessary.
- Analyze
internal operations and identify areas for process enhancement.
- Develop
and implement Standard Operating Procedures to facilitate execution of the
Operational Plans.
- Develop
a plan for implementing new business processes to support the measurement
of business performance and progress.
- Implement
business strategies and plans that align with the short- and long-term
objectives developed in tandem with MD.
- Oversee
operations, support HR, and finance, and partner with MD in sales
management so that sufficient investment capital can be budgeted for
near-term growth targets.
- Manage
capital investments and expenses aggressively to ensure that the company
achieves investor targets for growth and profitability.
- Monitor
performance with tracking software take corrective measures when
necessary, and prepare detailed updates and forecasts.
- Build
and maintain trusting relationships with key customers, clients, partners,
and stakeholders.
- Ensure
all departments are fully informed of operational objectives.
- Conduct
regular meetings with department heads to ensure that priorities are
clear.
- Monitor
departmental performance against performance goals.
- Accountable
for developing and managing the operational expense budget, driving cost
reductions, cost efficiencies, and optimized resource management.
- Develop,
establish, and direct the execution of operating policies to support
overall company objectives.
- Implementation
of the Corporate Risk Mitigation Plan, which includes the coordination of
periodic business audits and follow-up plans for corrective action and
continuous improvement.
- Manage
emergency response to situations and liaise with external stakeholders
such as fire and police departments, insurance, legal and regulatory
agencies, etc.
- Assess
the principal risks for the company and to ensure that these risks are
being monitored and managed.
- Ensure
that processes and systems are in place and updated to mitigate
operational, financial, legal, and reputational risks.
- Monitor
and oversee the inventory management process.
- Oversee
and streamline the logistics process and fleet management within the
company to ensure on-time and accurate deliveries to customers.
- Support
departmental teams under direct report to develop work plans to enable
them to achieve set business goals.
Qualification:
- Bachelor’s
degree in Business Administration and Marketing or related field.
- At least 5
years’ experience in operations/logistics/warehouse management in the
retail industry.
- Thorough
commitment to the organization’s mission.
- Track
record of effectively leading, and scaling up performance- and
outcomes-based organization and staff; ability to point to specific
examples of having developed and operationalized strategies that have
taken an organization to the next stage of growth.
- Ability
to work with senior managers and build effective work relationships with
the team.
- Leadership,
coaching, and relationship management experience; senior management
experience and talent management.
- Unwavering
commitment to the retail business environment(FMCG)
- Excellence
in organizational management with the ability to coach staff, manage, and
develop high-performance teams, set and achieve strategic objectives, and
manage a budget
- Strong
marketing, and public relations experience with the ability to engage a
wide range of stakeholders and cultures
- Strong
written and verbal communication skills; a persuasive and passionate
communicator with excellent interpersonal and ability to interact with
different cultures.
- Action-oriented,
entrepreneurial, adaptable, and innovative approach to business planning
- Ability
to work effectively in collaboration with diverse groups of people
- Passion,
idealism, integrity, positive attitude, mission-driven, and self-directed
How to
Apply
Gross
Salary: Ksh 100k,
If you
are up to the challenge and possess the necessary qualifications and
experience; please send your CV only quoting the job title on the email subject (Operations Supervisor – FMCG) to jobs@corporatestaffing.co.ke
before 20th March 2024