Knowledge and Insights Analyst Job in Kenya

Key Purpose Statement

  • The Job holder supports  the Knowledge and Insights Manager to provide comprehensive Marketing and RTM measurement system that enable decision support and management reporting. The role also develops and maintains the company Knowledge Management systems (e.g., tools, processes & routines) for the Marketing and RTM elements.

Key Duties & Responsibilities

  • Support the Insights and Knowledge Management Lead to establish the data measurement systems for the country
  • Maintain this system to provide trends and data to shape strategic decisions, commercial programmes and key engagements with leaders
  • Provide data and related insights to the Strategic Marketing and Commercial Excellence for decision support and management reporting
  • Provide data and related insights to Country Sales & Marketing teams for decision support
  • Provide data and related insights to the Strategic Marketing and Commercial team for decision support and management reporting

  • Work with members of the Marketing and S&D teams for capability building, including training and coaching on these measurement processes and their interpretation or use, and for operational support, e.g., running the measurement routines, producing and interpreting reports.
  • Support the Insights and Knowledge Manager to track and report insights relating to macro-economic trends, customer, consumer provided by TCCC, category, and competitor reviews and analysis.

Skills, Experience & Education


  • Bachelors of Science Degree


  • At least 4 years relevant corporate experience in Knowledge & Insights
  • A track record of enabling commercial results through insightful analysis and reporting
  • Experience with effective Knowledge Management systems
  • Experience in multiple-country or region experience will be an added advantage 

General Competencies

  • Competent at using measurement systems to enable decision support
  • Strong analytical skills and good attention to detail
  • Ability to manage, analyse and interpret large amounts of data from various sources
  • Good team player with strong communication and influential skills
  • Good collaborator, good coaching skills, and able to develop relationships across multiple functions, business units and teams
  • Insights into and appreciation for different business/market environments
  • Up-to-date on macro-economic trends, customer economics, category and competitor analysis
  • Able to identify and solve problems with agility
  • Organised and able to prioritise, plan and work across a number of deliverables.

How To Apply

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