The Human Resources Associate supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
- The Human Resources Associate provides support and
assistance in the areas of operational support, workforce planning,
assignments and talent acquisition, organizational cultural changes, HR
policy implementation and duty of care in the area of responsibility
(AOR). The incumbent maintains employee confidence and protects the
organization and its workforce by keeping human resources information
confidential.
- The Human Resources Associate is
usually supervised by the Associate HR Officer, HR Officer or another HR
or admin staff. This position can be located in a Country Operation,
Multi-Country Office, Regional Bureau or Headquarters. The Human Resources
Associate may supervise General Service staff. The supervisor provides the
incumbent with regular guidance. The incumbent works quite independently
on regular assignments with an oversight from the supervisor, assisting
him/her in personnel administration and other HR related matters.
- The incumbent may maintain a
direct working relationship with a number of units within the Division of
Human Resources (DHR).
- All UNHCR staff members are
accountable to perform their duties as reflected in their job description.
They do so within their delegated authorities, in line with the regulatory
framework of UNHCR which includes the UN Charter, UN Staff Regulations and
Rules, UNHCR Policies and Administrative Instructions as well as relevant
accountability frameworks. In addition, staff members are required to
discharge their responsibilities in a manner consistent with the core,
functional, cross-functional and managerial competencies and UNHCR’s core
values of professionalism, integrity and respect for diversity.
Duties
Human
Resources Operational Support:
- Implement HR operational
activities to ensure timely provision of HR solutions, prioritizing
according to the needs and risks. This may include.
- Administration of recruitment,
assignment and separation of local staff in the AOR, in accordance with
UN/UNHCR rules and procedures.
- Update of personnel records in
the Office, including MSRP entries into HR module where required.
- Assisting with recruitment and
other procedures related to affiliate workforce, including MSRP
entriesinto MSRP where required
- Contribution to workforce
planning activities.
- Provision of a HR customer
service-oriented culture that values proactivity, continuous improvement,
innovation and high performance.
- Enforce compliance with UNHCR’s
Human Resources policies and procedures and the UN staff rules,
regulations and UNHCR administrative instructions.
Assignments
and Talent Acquisition:
- Participate in the recruitment of
local staff including the issuance of vacancy notices and arranging for
required tests and interviews, and preparation of submissions for the
review by the Assignments Committee (AC).
- Assist in organizing outreach
campaigns to attract diverse applicants.
- Advice to staff and contribution
to an inclusive work environment.
- Build dialog and outreach with
the workforce; answer questions, and provide information to staff as to
where to go for help or ask questions.
- Track and report on recruitment
and assignments activities.
Advise staff members and affiliate workforce on their
rights, obligations, benefits and entitlements.
- Be proactive in identifying
issues, themes and patterns affecting the workforce’s health and welfare,
including sexual harassment and abuse of authority.
- Assist in the provision of
on-boarding, induction, re-integration into the workplace and off-boarding
to colleagues.
- Assistance in implementation of
HR initiatives that support organizational culture change such as good
people management practices, and promoting gender, inclusion and
diversity.
Duty
of Care:
- Assist in the security and
medical evacuations of UNHCR personnel. Maintain daily tracking record of
staff and families to provide accurate information in case of emergency.
- Administer UNHCR medical
insurance plan for locally recruited staff.
- Support the identification and
management of risks and seek to seize opportunities impacting objectives
in the area of responsibility. Ensure decision making in risk based in the
functional area of work. Raise risks, issues and concerns to a supervisor
or to relevant functional colleague(s).
- Perform other related duties as
required.
Minimum Qualifications
Education &
Professional Work Experience
Years of Experience /
Degree Level
- For G6 – 3 years relevant
experience with High School Diploma; or 2 years relevant work experience
with Bachelor or equivalent or higher
Field(s)
of Education
- N / A
Certificates
and/or Licenses
- Business Administration, Office
Management, Human Resources Management or related field.
- (Certificates and Licenses marked
with an asterisk* are essential)
Relevant
Job Experience
Essential
- Experience working in Human
Resources. Knowledge of general HR policies, processes and systems.
Desirable
- Experience in HR information
technology systems and tools. Experience working with the United Nations.
Experience working in a multi-cultural setting.
Functional
Skills
- UN-UN/UNHCR Administrative Rules,
Regulations and Procedures
- IT-Computer Literacy
- HR-Local mass recruitment
- HR-Talent Development and
Nurturing
- HR-Employee Relationship
Management
- SO-Learning Agility
- (Functional Skills marked with an
asterisk* are essential)
Language
Requirements
- For International Professional
and Field Service jobs: Knowledge of English and UN working language of
the duty station if not English.
- For National Professional jobs:
Knowledge of English and UN working language of the duty station if not
English and local language.
- For General Service jobs:
Knowledge of English and/or UN working language of the duty station if not
English.
- All UNHCR workforce members must
individually and collectively, contribute towards a working environment
where each person feels safe, and empowered to perform their duties. This
includes by demonstrating no tolerance for sexual exploitation and abuse,
harassment including sexual harassment, sexism, gender inequality,
discrimination and abuse of power.
- As individuals and as managers,
all must be proactive in preventing and responding to inappropriate
conduct, support ongoing dialogue on these matters and speaking up and
seeking guidance and support from relevant UNHCR resources when these
issues arise.
- This is a Standard Job
Description for all UNHCR jobs with this job title and grade level. The
Operational Context may contain additional essential and/or desirable
qualifications relating to the specific operation and/or position. Any
such requirements are incorporated by reference in this Job Description
and will be considered for the screening, shortlisting and selection of
candidates.
Desired
Candidate Profile
- The ideal candidate should have
experience working in Human Resources Management in UNHCR/UN or a large
humanitarian international NGO. A solid understanding of the UN staff
rules and other Human Resources Management, tasks, policies and
procedures, ability to use MS office and other common HRIS such as Oracle
and Workday are an added advantage.
- Demonstrated ability to work as
part of a diverse team, and experience handling employee welfare and
health insurance schemes and service providers is an added advantage.
Previous experience supporting staff in high-risk field locations is
desirable.
- The candidate should be able to
multitask, possess strong communication, and great interpersonal skills,
able to offer remote support over the phone and other information and
communication media.
- The incumbent for this position
should be able to remain calm under stressful environments and demonstrate
a high degree of organizational and cultural awareness, hold the highest
level of discretion and tact while dealing with confidential information. Knowledge
of filing and information organization is an asset
How To Apply