Administrative Receptionist Job in Kenya - U.S. Embassy

 Job Title: Administrative Receptionist

Hiring Organization: U.S. Embassy
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Diplomatic Agency
Job Type: Full Time
Salary: KES Competitive
Date Posted: 02/08/2024


  • The incumbent provides general office support with a variety of clerical activities and related tasks in support of the Mission medical unit under the direct supervision of the RMO/MP.
  • The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
  • The incumbent is the first point of contact, by both phone and in person, for patients and visitors to the medical unit and must maintain absolute patient confidentiality at all times.


  • Minimum of one (1) year of secretarial or receptionist experience is required.

Job Knowledge:

  • Incumbent must have working knowledge of administrative and clerical procedures;
  • Knowledge of computers and relevant software applications (MS Word, Outlook, Excel, Internet/Intranet);
  • Knowledge of customer service principles and practices. Incumbent must possess the ability to type at least 45 wpm.

Education Requirements:

  • Completion of Secondary School is required.

Skills And Abilities:

  • The position requires the ability to be resourceful and proactive in dealing with sensitive issues.
  • Must be flexible, service-oriented, self-motivated and able to work within the existing Mission structure.
  • Must have the ability to organize, multi-task, prioritize and work under pressure.
  • Must possess strong customer service, verbal communication and listening skills.

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