Job Title: Administrative Receptionist
Hiring Organization: U.S.
Embassy
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Diplomatic
Agency
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 02/08/2024
- The
incumbent provides general office support with a variety of clerical
activities and related tasks in support of the Mission medical unit under
the direct supervision of the RMO/MP.
- The
receptionist will be responsible for answering incoming calls, directing
calls to appropriate associates, mail distribution, flow of
correspondence, requisition of supplies as well as additional clerical
duties.
- The
incumbent is the first point of contact, by both phone and in person, for
patients and visitors to the medical unit and must maintain absolute
patient confidentiality at all times.
Experience:
- Minimum
of one (1) year of secretarial or receptionist experience is required.
Job
Knowledge:
- Incumbent
must have working knowledge of administrative and clerical procedures;
- Knowledge
of computers and relevant software applications (MS Word, Outlook, Excel,
Internet/Intranet);
- Knowledge
of customer service principles and practices. Incumbent must possess the
ability to type at least 45 wpm.
Education
Requirements:
- Completion
of Secondary School is required.
Skills
And Abilities:
- The
position requires the ability to be resourceful and proactive in dealing
with sensitive issues.
- Must
be flexible, service-oriented, self-motivated and able to work within the
existing Mission structure.
- Must
have the ability to organize, multi-task, prioritize and work under
pressure.
- Must
possess strong customer service, verbal communication and listening
skills.
