Front Office Receptionist Job in Kenya

 Job Title: Front Office Receptionist

Hiring Organization: Search Holidays
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Tours and Travel
Job Type: Full Time
Salary: KES Competitive
Date Posted: 11/16/2023

Gross Salary: Kshs 20k,

Search Holidays is looking to hire a receptionist, whose responsibility will be to provide clients and visitors with a positive and professional first impression of the organization. Additionally, you will provide administrative support to various departments and maintain a smooth and organized flow of information within the office.


Provide information and assistance to visitors, addressing their inquiries or directing them to the appropriate resources.

Answer and direct incoming calls to the appropriate person or department, taking accurate messages when necessary.

Maintain a clean and organized reception area, ensuring it is presentable and well-stocked with necessary supplies.

Schedule appointments and manage conference room bookings, ensuring efficient use of available resources.

Receive, sort, and distribute incoming mail and packages, as well as prepare outgoing mail and courier shipments.

Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.

Coordinate travel arrangements and accommodations for staff members as requested.

Maintain confidentiality and handle sensitive information with integrity and discretion.

Collaborate with other administrative staff to ensure smooth office operations and support other departments as needed.

Stay updated on organizational policies, procedures, and personnel changes to provide accurate information to visitors and callers.

Perform other duties as assigned by the supervisor.


Diploma in Business related fields.

At least 2 years experience working as a Front Office Receptionist in hospitality.

Proven experience in the Front office or in a similar customer service role is preferred.

Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.

Knowledge of managing social media is an added advantage.

Efficient management of bookings.

Basic computer skills.

Good Customer service skills.

Good interpersonal skills.

Excellent communication and organizational skills.

Ability to multi-task.

Good crisis management skills.

How to Apply

If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Front Office Receptionist – Tours and Travel) to on or before 30th November 2023.