Knowledge Management Officer
The Role
We are seeking an
outstanding, organized, self-driven, energetic and articulate individual to
join Amref’s Institute of Capacity Development (ICD) team to drive the next
stage of knowledge management initiatives. The Knowledge Management (KM) Officer
will be responsible for delivering technical expertise, guiding the application
of knowledge management methodologies, and devising inventive strategies to
capture, interpret, and disseminate technical insights within the East Africa
Region. You will be part of our Knowledge SUCCESS Project team, which focuses
on disseminating Family Planning/Reproductive Health (FP/RH) technical insights
within the East Africa Region.
Key Responsibilities
Technical Knowledge Management
- Conduct needs assessments and develop knowledge management
strategies.
- You can demonstrate experience in implementing KM strategies
within the Africa region.
- Facilitate customised knowledge management capacity
strengthening interventions such as workshops and webinars in both virtual
and physical settings for relevant partners and stakeholders.
- Create content that is responsive to audience needs, is
technically relevant, practical and easy to use.
- Promote knowledge management standards and best practices.
- Integrate knowledge management innovations in all activities
as relevant.
- Customize, implement, and integrate innovative Knowledge
Management tools and techniques, such as Learning Circles and Knowledge
Exchange approaches, into existing platforms.
Partner Engagement
- Engage partners in identifying their specific knowledge
management needs and challenges, fostering open discussions to jointly
determine priorities and align knowledge management strategies with
partner objectives.
- Devise and execute relevant relationship management and engagement
strategies to encourage active participation and knowledge sharing among
partners to create a supportive learning environment.
- Facilitate discussions on KM standards, best practices, and
innovative approaches and encourage cross-organizational learning and
collaboration by providing a platform for partners and stakeholders to
exchange ideas and experiences, and showcase their knowledge management
initiatives.
- Strengthen internal and external engagements to align with
knowledge management goals.
Coordination and
Administration
- Document management and reporting, including generation of
activity plans, progress reports and presentations.
- Resource coordination and integration of KM resources such as
online courses and content, gathering and utilizing feedback for
continuous improvement of user experience.
- Coordinate online and in person meetings and events including
logistics, scheduling and supporting delivery for success.
Qualifications
Skills and Experience
- You are an excellent communicator, with sound and practical
approaches to understanding audiences and developing messages for the
targeted audience. You can develop compelling materials that engage and
excite your audiences. You have an uncanny ability to produce creative,
high-quality written materials, including graphically based presentations,
reports and reference materials. You have a great command of spoken and
written, with a nit-picky level of attention to detail.
- You have over five (5) years demonstrable experience of being
progressively responsible for relevant programmes of a national and/or
regional nature. You have robust experience working in the East Africa
region within the international and/or development sector. Experience in
the health sector would be an added.
- You have a robust, ingrained relationship management playbook
that has proven successful in managing and engaging with various partners
and stakeholders across the East Africa region. You understand the
contextual nuances of working with regional organisations and partners and
can interact with leaders and external audiences with maturity and tact.
- You speak “digital” and have impressive skills and experience
in data, information and document packaging and management. You are
comfortable with setting up and managing communities of practice and other
knowledge dissemination platforms.
- You are a people person who loves to collaborate and are
comfortable interacting with a wide range of people at all levels and
across different cultures, presenting yourself with gravitas, credibility
and diplomacy.
- You have a “can-do” attitude who eats “problems” for
breakfast, lunch, dinner and snacks, solving them with ease and following
through on commitments, while remaining accountable and compliant as
required.
- You are self-driven and work with a high degree of autonomy
and strong time management skills with an ability to plan, anticipate
requirements, problems and obstacles, and an ability to juggle competing
priorities successfully, and to work to tight deadlines.
Other Personal Qualities
- Alignment with Amref Health Africa’s mission, values and
goals. You can demonstrate ubuntu, integrity, innovation, quick
footedness, collaboration, and accountability.
- Drive, agility, ambition and strong commitment to high
quality performance.
- Personal credibility and integrity with the ability to
inspire, empower a team and engage with a diverse range of stakeholders,
and lead by example.
Education and Training
- You have a Bachelor’s degree in Social Studies, Information
Science, Public Health, Knowledge Management, Project Management,
Communications, International Relations, Development, Government
Relations, Diplomacy, or other related fields
- Relevant professional training and/or certification is
desirable.
How To Apply
Deadline closes : 17th
October 2023
